Micro Focus  
Fortify License and Infrastructure  
Manager  
Software Version: 22.1.0  
Windows® operating systems  
Installation and Usage Guide  
Document Release Date: June 2022  
Software Release Date: June 2022  
Installation and Usage Guide  
Legal Notices  
Micro Focus  
The Lawn  
22-30 Old Bath Road  
Newbury, Berkshire RG14 1QN  
UK  
Warranty  
The only warranties for products and services of Micro Focus and its affiliates and licensors (“Micro Focus”) are set forth in the  
express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an  
additional warranty. Micro Focus shall not be liable for technical or editorial errors or omissions contained herein. The  
information contained herein is subject to change without notice.  
Restricted Rights Legend  
Confidential computer software. Except as specifically indicated otherwise, a valid license from Micro Focus is required for  
possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software  
Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard  
commercial license.  
Copyright Notice  
© Copyright 2009-2022 Micro Focus or one of its affiliates  
Trademark Notices  
All trademarks, service marks, product names, and logos included in this document are the property of their respective owners.  
Documentation Updates  
The title page of this document contains the following identifying information:  
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Software Version number  
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Document Release Date, which changes each time the document is updated  
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Software Release Date, which indicates the release date of this version of the software  
This document was produced on June 21, 2022. To check for recent updates or to verify that you are using the most recent  
edition of a document, go to:  
Micro Focus Fortify License and Infrastructure Manager (22.1.0)  
Page 2 of 54  
Installation and Usage Guide  
Preface  
Preface  
Contacting Micro Focus Fortify Customer Support  
Visit the Support website to:  
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Manage licenses and entitlements  
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Create and manage technical assistance requests  
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Browse documentation and knowledge articles  
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Download software  
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Explore the Community  
For More Information  
For more information about Fortify software products:  
About the Documentation Set  
The Fortify Software documentation set contains installation, user, and deployment guides for all  
Fortify Software products and components. In addition, you will find technical notes and release notes  
that describe new features, known issues, and last-minute updates. You can access the latest versions  
of these documents from the following Micro Focus Product Documentation website:  
To be notified of documentation updates between releases, subscribe to Fortify Product  
Announcements on the Micro Focus Community:  
Fortify Product Feature Videos  
You can find videos that highlight Fortify products and features on the Fortify Unplugged YouTube  
channel:  
Micro Focus Fortify License and Infrastructure Manager (22.1.0)  
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Installation and Usage Guide  
Change Log  
Change Log  
The following table lists changes made to this document. Revisions to this document are published  
only if the changes made affect product functionality.  
Software Release /  
Document Version  
Changes  
22.1.0 /  
Updated:  
June 21, 2022  
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Replaced -tiwith -din the sample Docker run commands. See  
22.1.0  
Updated:  
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Initializer content to support the LIM API for Fortify ScanCentral  
DAST and Fortify Webinspect. See "Initializing the LIM" on page 17.  
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Troubleshooting with "403 access denied" error for LIM Service. See  
21.2.0 /  
Updated:  
January 7, 2022  
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Preparation content to include .NET Framework 4.7 and ASP.NET 4.7.  
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Variable examples and sample environment file to include LIM.Admin,  
LIM.Service, and LIM.API. See "Configuring the Environment File" on  
21.2.0  
Added:  
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Information about locating the installer files for Fortify Source Code  
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Procedure for logging out from the LIM Admin Console. See "Logging  
Updated:  
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Introduction to provide descriptions for seats, leases, and license pools.  
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Initializer content to provide more detail and to document the new API  
Virtual Directory Name. See "Initializing the LIM" on page 17.  
Micro Focus Fortify License and Infrastructure Manager (22.1.0)  
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Installation and Usage Guide  
Change Log  
Software Release /  
Document Version  
Changes  
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Content related to the Docker image with specific LIM version. See the  
following topics:  
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21.1.0 /  
Updated:  
August 18, 2021  
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Docker run command samples to correct issue with missing container  
21.1.0  
Updated:  
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Product licenses content to include removing a license. See "Removing  
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Docker run command samples to include running the container using  
20.2.0 /  
Updated:  
January 2021  
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LimDirectory default setting to correct error in letter case. See  
20.2.0  
Added:  
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Chapter to describe accessing and using the LIM on Docker. See "LIM  
Description of new server-type license. See "Product Licenses" on  
Procedures for activating and updating the LIM after installation. See  
the following topics:  
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Removed:  
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References to the SmartUpdate and LIM Updates features.  
Micro Focus Fortify License and Infrastructure Manager (22.1.0)  
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Chapter 1: About the License and  
Infrastructure Manager  
The Fortify License and Infrastructure Manager (LIM) allows you to centrally manage the concurrent  
licenses for your Micro Focus Fortify products. The LIM is required when using concurrent licenses.  
Important! The LIM does not generate activation tokens. Micro Focus generates activation  
tokens that specify the number of license seats purchased. You add your activation token to the  
LIM database, and then use the LIM to assign and release license seat leases to users.  
Understanding Concurrent Licenses  
A concurrent license offers flexibility in how the license is used. Multiple instances of a Fortify product  
or products can share a single, concurrent license. For example, if you have five concurrent licenses,  
then five users can be licensed through the LIM simultaneously, even though you may have more than  
five instances of the licensed Fortify product or products installed.  
Understanding License Seats and Leases  
Each product license has a defined number of seats (or concurrent users). When a Fortify product is  
configured to use the LIM, it leases a license seat from the LIM upon start up and returns the lease to  
the LIM when the product is shut down.  
Understanding Detached Leases  
A detached lease allows a computer to run the Fortify software anywhere, even when disconnected  
from your corporate intranet (on which the LIM is normally located), but only for the number of days  
that you specify. This feature allows users to take a laptop to a remote site and run the Fortify  
software. The lease will remain detached until the detached lease duration limit expires or the user  
returns the lease.  
Note: Detachable leases are an option at time of purchase and may not be available for all  
licenses.  
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Installation and Usage Guide  
Chapter 1: About the License and Infrastructure Manager  
Understanding License Pools  
License pools allow you to allocate the license seats in a manner that best meets your organization's  
needs. For instance, if you have a concurrent license with 10 seats to be shared among two teams,  
then you can create two license pools and allocate the number of seats to each pool according to the  
size of the teams or some other attribute of the teams.  
Related Documents  
This topic describes documents that provide information about Micro Focus Fortify software  
products.  
Note: You can find the Micro Focus Fortify Product Documentation at  
https://www.microfocus.com/support/documentation. Most guides are available in both PDF and  
HTML formats. Product help is available within the Fortify LIM product and the Fortify  
WebInspect products.  
All Products  
The following documents provide general information for all products. Unless otherwise noted, these  
documents are available on the Micro Focus Product Documentation website.  
Document / File Name  
Description  
About Micro Focus Fortify Product  
Software Documentation  
This paper provides information about how to access  
Micro Focus Fortify product documentation.  
About_Fortify_Docs_<version>.pdf  
Note: This document is included only with the  
product download.  
Micro Focus Fortify License and  
Infrastructure Manager Installation  
and Usage Guide  
This document describes how to install, configure, and use  
the Fortify License and Infrastructure Manager (LIM),  
which is available for installation on a local Windows  
server and as a container image on the Docker platform.  
LIM_Guide_<version>.pdf  
Micro Focus Fortify Software System This document provides the details about the  
Requirements  
environments and products supported for this version of  
Fortify Software.  
Fortify_Sys_Reqs_<version>.pdf  
Micro Focus Fortify License and Infrastructure Manager (22.1.0)  
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Installation and Usage Guide  
Chapter 1: About the License and Infrastructure Manager  
Document / File Name  
Description  
Micro Focus Fortify Software Release This document provides an overview of the changes made  
Notes  
to Fortify Software for this release and important  
information not included elsewhere in the product  
documentation.  
FortifySW_RN_<version>.pdf  
What’s New in Micro Focus Fortify  
Software <version>  
This document describes the new features in Fortify  
Software products.  
Fortify_Whats_New_<version>.pdf  
Micro Focus Fortify ScanCentral DAST  
The following document provides information about Fortify ScanCentral DAST. Unless otherwise  
noted, these documents are available on the Micro Focus Product Documentation website at  
Document / File Name  
Description  
Micro Focus Fortify ScanCentral  
This document provides information about how to  
DAST Configuration and Usage Guide configure and use Fortify ScanCentral DAST to conduct  
dynamic scans of Web applications.  
SC_DAST_Guide_<version>.pdf  
Micro Focus Fortify WebInspect  
The following documents provide information about Fortify WebInspect. Unless otherwise noted,  
these documents are available on the Micro Focus Product Documentation website at  
Document / File Name  
Description  
Micro Focus Fortify WebInspect  
Installation Guide  
This document provides an overview of Fortify  
WebInspect and instructions for installing Fortify  
WebInspect and activating the product license.  
WI_Install_<version>.pdf  
Micro Focus Fortify WebInspect User  
Guide  
This document describes how to configure and use  
Fortify WebInspect to scan and analyze Web  
applications and Web services.  
WI_Guide_<version>.pdf  
Note: This document is a PDF version of the Fortify  
Micro Focus Fortify License and Infrastructure Manager (22.1.0)  
Page 12 of 54  
 
 
Installation and Usage Guide  
Chapter 1: About the License and Infrastructure Manager  
Document / File Name  
Description  
WebInspect help. This PDF file is provided so you  
can easily print multiple topics from the help  
information or read the help in PDF format. Because  
this content was originally created to be viewed as  
help in a web browser, some topics may not be  
formatted properly. Additionally, some interactive  
topics and linked content may not be present in this  
PDF version.  
Micro Focus Fortify WebInspect and  
OAST on Docker User Guide  
This document describes how to download, configure,  
and use Fortify WebInspect and Fortify OAST that are  
available as container images on the Docker platform.  
The Fortify WebInspect image is intended to be used in  
automated processes as a headless sensor configured by  
way of the command line interface (CLI) or the  
WI_Docker_Guide_<version>.pdf  
application programming interface (API). It can also be  
run as a Fortify ScanCentral DAST sensor and used in  
conjunction with Fortify Software Security Center.  
Fortify OAST is an out-of-band application security  
testing (OAST) server that provides DNS service for the  
detection of OAST vulnerabilities.  
Micro Focus Fortify WebInspect Tools  
Guide  
This document describes how to use the Fortify  
WebInspect diagnostic and penetration testing tools and  
configuration utilities packaged with Fortify WebInspect  
and Fortify WebInspect Enterprise.  
WI_Tools_Guide_<version>.pdf  
Micro Focus Fortify WebInspect Agent This document describes how to install the Fortify  
Installation Guide  
WebInspect Agent for applications running under a  
supported Java Runtime Environment (JRE) on a  
supported application server or service and applications  
running under a supported .NET Framework on a  
supported version of IIS.  
WI_Agent_Install_<version>.pdf  
Micro Focus Fortify WebInspect Agent This document describes the detection capabilities of  
Rulepack Kit Guide  
Fortify WebInspect Agent Rulepack Kit. Fortify  
WebInspect Agent Rulepack Kit runs atop the Fortify  
WebInspect Agent, allowing it to monitor your code for  
software security vulnerabilities as it runs. Fortify  
WI_Agent_Rulepack_Guide_  
<version>.pdf  
Micro Focus Fortify License and Infrastructure Manager (22.1.0)  
Page 13 of 54  
Installation and Usage Guide  
Chapter 1: About the License and Infrastructure Manager  
Document / File Name  
Description  
WebInspect Agent Rulepack Kit provides the runtime  
technology to help connect your dynamic results to your  
static ones.  
Micro Focus Fortify WebInspect Enterprise  
The following documents provide information about Fortify WebInspect Enterprise. Unless otherwise  
noted, these documents are available on the Micro Focus Product Documentation website at  
Document / File Name  
Description  
Micro Focus Fortify WebInspect  
Enterprise Installation and  
Implementation Guide  
This document provides an overview of Fortify WebInspect  
Enterprise and instructions for installing Fortify WebInspect  
Enterprise, integrating it with Fortify Software Security  
Center and Fortify WebInspect, and troubleshooting the  
installation. It also describes how to configure the  
components of the Fortify WebInspect Enterprise system,  
which include the Fortify WebInspect Enterprise application,  
database, sensors, and users.  
WIE_Install_<version>.pdf  
Micro Focus Fortify WebInspect  
Enterprise User Guide  
This document describes how to use Fortify WebInspect  
Enterprise to manage a distributed network of Fortify  
WebInspect sensors to scan and analyze Web applications  
and Web services.  
WIE_Guide_<version>.pdf  
Note: This document is a PDF version of the Fortify  
WebInspect Enterprise help. This PDF file is provided so  
you can easily print multiple topics from the help  
information or read the help in PDF format. Because  
this content was originally created to be viewed as help  
in a web browser, some topics may not be formatted  
properly. Additionally, some interactive topics and  
linked content may not be present in this PDF version.  
Micro Focus Fortify WebInspect  
Tools Guide  
This document describes how to use the Fortify WebInspect  
diagnostic and penetration testing tools and configuration  
utilities packaged with Fortify WebInspect and Fortify  
WebInspect Enterprise.  
WI_Tools_Guide_<version>.pdf  
Micro Focus Fortify License and Infrastructure Manager (22.1.0)  
Page 14 of 54  
 
Chapter 2: Preparing Windows Server and  
Installing the LIM  
This chapter provides procedures for preparing your Windows server for installation of the License  
and Infrastructure Manager (LIM), installing and initializing the LIM, and accessing the LIM Admin  
Console. If you experience issues related to installation and configuration, troubleshooting  
information is also included.  
Locating the Installation File  
The LIM installation file is named LocalLicenseServer64.msi.  
The following table describes where to find the installation file based on the Fortify product you have  
purchased.  
Product  
File Location  
Fortify WebInspect  
The LIM software is part of the Fortify WebInspect  
electronic download. The LIM installation file is copied to  
the directory where you installed Fortify WebInspect.  
Fortify Static Code Analyzer  
The LIM software is a part of the Fortify Static Code  
Analyzer electronic download.  
Preparing to Install the LIM  
Before installing the LIM on your Windows server, you must install and configure Internet Information  
Services (IIS), ASP.NET, and the Microsoft .NET Framework, if applicable. The following sections  
provide guidance for installing and configuring these components. Refer to your Windows server  
documentation for specific details pertaining to your software version.  
Note: These instructions describe a third-party product and might not match the specific,  
supported version you are using. See your product documentation for the instructions for your  
version.  
Note: When you select role services to add, some or all of their subordinate role services might be  
automatically selected as well. Leave any automatic selections as is. If a message appears  
indicating that other particular role services must also be installed, click the button to add them  
and they will be automatically selected for installation.  
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Installation and Usage Guide  
Chapter 2: Preparing Windows Server and Installing the LIM  
Installing IIS, ASP.NET, and .NET Framework  
To install IIS and configure the required features and role services:  
1. In the Server Manager, click Manage and then Add Roles and Features.  
The Add Roles and Features Wizard appears.  
2. Follow the wizard to select the installation type and destination server.  
3. On the Server Roles window, select the following check boxes if they are not already selected:  
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Web Server (IIS)  
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IIS Management Scripts and Tools (under Management Tools)  
4. Click Next.  
5. On the Features window, do one of the following (depending on your Windows version):  
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Under .NET Framework 4.6 Features, select .NET Framework 4.6 and ASP.NET 4.6.  
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Under .NET Framework 4.7 Features, select .NET Framework 4.7 and ASP.NET 4.7.  
6. Click Next.  
7. On the Role Services window under Application Development, select ASP.NET 4.6 or  
ASP.NET 4.7 (depending on your Windows version).  
8. Click Install to install IIS with the features, roles, and role services you selected.  
HTTPS Binding Required  
You must configure HTTPS binding in IIS before installing the LIM.  
To enable binding:  
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In the Edit Site Binding dialog box in IIS, add a host name for the HTTPS binding.  
Installing the LIM  
To install the LIM:  
1.  
Locate and copy the LocalLicenseServer64.msifile to the Windows Server where you want  
to run the LIM. For more information, see "Locating the Installation File" on the previous page.  
2.  
Double-click the LocalLicenseServer64.msifile.  
3. On the Welcome window, click Next.  
4. Review the license agreement. If you agree with the terms, select the check box and click Next;  
otherwise, click Cancel.  
5. Specify the destination folder or accept the default location.  
6. Click Next.  
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Installation and Usage Guide  
Chapter 2: Preparing Windows Server and Installing the LIM  
7. Click Install and follow the prompts to complete the installation.  
8. Click Finish to launch the initialization program. Proceed with "Initializing the LIM" below.  
Initializing the LIM  
After installing the software, the License and Infrastructure Manager (LIM) installation program calls  
the initialization program which adds and configures required services to the Web Application.  
To initialize the LIM:  
1. On the Welcome screen, click Next.  
The Setup Web Service window appears.  
2. From the Web Site list, select the site on which the LIM services will be installed.  
The Web site you select must be running, must have anonymous access enabled during  
initialization, and must not require SSL during initialization.  
Tip: Write down the URL you select as the Web Site. You must use this URL when  
configuring your Fortify product to use the LIM. The URL is a combination of the web site  
configured in IIS and the portion of the LIM that you are configuring, such as the limservice. If  
you select "Default Web Site" and do not know the URL, you will need to browse your default  
site in IIS to determine the URL.  
3. Accept the default names of the virtual directories (and make note of the defaults) or specify  
names as follows:  
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In the Admin Virtual Directory Name box, type a name to use for the LIM Web site. This is  
the Web site for the LIM Admin Console application. The default setting is LIM.Admin.  
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In the Service Virtual Directory Name box, type a name to use for the LIM Web service. This  
virtual directory provides support for Fortify ScanCentral DAST and Fortify WebInspect  
versions earlier than 22.1.0 to connect to the LIM using the SOAP service. The default setting  
is LIM.Service.  
Note: For product versions 22.1.0 or later, Fortify recommends using the LIM REST API  
instead of the SOAP service.  
Tip: Write down the virtual directory name that you specify for the Web service. You must  
enter this service virtual directory when configuring Fortify ScanCentral DAST and Fortify  
WebInspect to use the LIM.  
Using the default setting, the URL resembles the following:  
http://<IP_Address>/LIM.Service  
https://<IP_Address>/LIM.Service  
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In the API Virtual Directory Name box, type a name to use for the LIM REST API. This virtual  
directory provides support for Fortify ScanCentral DAST, Fortify Static Code Analyzer, and  
Fortify WebInspect to connect to the LIM using the REST API. The default setting is LIM.API.  
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Installation and Usage Guide  
Chapter 2: Preparing Windows Server and Installing the LIM  
Tip: Write down the virtual directory name that you specify for the LIM REST API. You  
must use this API virtual directory as part of the URL when configuring Fortify  
ScanCentral DAST, Fortify Static Code Analyzer, and Fortify WebInspect to use the LIM.  
Using the default setting, the URL resembles the following:  
http://<IP_Address>/LIM.API  
https://<IP_Address>/LIM.API  
4. Click Next.  
5. (Optional) To associate an SSL certificate with the site, select Require Secure Channel (SSL)  
and select an available certificate (or click Add to add a certificate).  
6. Click Next.  
The Setup LIM Administrator window appears.  
7. Continue as follows to create the first LIM Administrator account:  
a. In the User Name box, type a user name. This is the name that will appear as the Login Name  
in the list of LIM Administrators.  
b. In the Full Name box, type the user's first and last names.  
c. In the Password and Retype Password boxes, type a password for the account.  
Note: The password must contain at least eight characters and include at least three of  
the following four character groups:  
o
Uppercase characters (A through Z)  
o
Lowercase characters (a through z)  
o
Numerals (0 through 9)  
o
Non-alphabetic characters (such as !, $, #, %)  
d. In the Email box, type the email address for the user.  
e. Click Next.  
The Setup Authentication window appears.  
8. Does your IIS require authentication?  
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If yes, select the Configure user account for windows service access to the web services  
option. In the User Name box, provide a valid user name. In the Password and Retype  
Password boxes, type the corresponding password.  
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If no, select Use anonymous access.  
Note: If you turn off anonymous authentication in the future, you will need to re-run the  
LIM Initializer to configure a user account for Windows service access to the web services.  
9. Click Next.  
10. If the settings displayed on the Summary window are correct, click Next; otherwise, click Back  
and correct the settings.  
11. After the initialization program installs Web services, creates a database, and adds the LIM  
Admin Console shortcut to the desktop, click Finish to terminate the program.  
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Installation and Usage Guide  
Chapter 2: Preparing Windows Server and Installing the LIM  
Accessing the LIM Admin Console  
To access the LIM Admin Console:  
1. Double-click the Fortify License and Infrastructure Manager Admin Console shortcut.  
2. Type the Login Name and Password you specified during the LIM initialization.  
3. Click Log In.  
Important! The first time you access the LIM Admin Console after installation, you must activate  
or update the LIM on the Fortify License Server. For more information, see "Activating or  
Getting Help  
To access the help:  
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Click Help in the footer of any page in the License and Infrastructure Manager Admin Console.  
Troubleshooting the LIM Installation  
The following table provides possible causes and solutions for issues related to the LIM installation  
and configuration.  
Symptom or Error  
Message  
Possible Cause  
Possible Solution  
The LIM Installer  
completes but the LIM  
You are not running the  
executable files with  
Do the following:  
1.  
Navigate to the Binsubfolder in  
the LIM installation directory.  
Initialize Wizard does not Administrator rights.  
appear.  
2. Right-click the  
LimInitialize.exefile and  
select Run as Administrator.  
The LIM Initialize Wizard  
displays the following  
error:  
IIS is not installed on the  
system.  
“Couldn’t read IIS  
Configuration. Make sure  
IIS is installed on this  
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Chapter 2: Preparing Windows Server and Installing the LIM  
Symptom or Error  
Message  
Possible Cause  
Possible Solution  
machine and permissions  
to read are allowed.”  
The IIS 6 Management  
Compatibility role is missing. Compatibility role. See "Installing IIS,  
Add the IIS 6 Management  
The LIM Initialize Wizard  
displays the following  
error:  
ISAPI and CGI Restrictions  
settings are not set to  
Allowed at the server level.  
In the IIS Manager, open the ISAPI  
and CGI Restrictions feature  
settings at the server level and  
ensure that all entries are set to  
Allowed.  
“Failed to start agent  
service”  
The Fortify License and  
Infrastructure Manager  
application pool is not  
configured properly.  
In the IIS Manager, ensure that the  
Fortify License and Infrastructure  
Manager application pool shows v4.0  
as the .NET Framework and  
Integrated as the Managed Pipeline  
Mode.  
Note: You can find  
details of the specific  
error in the  
HP.AppSec.Lim.Age  
ntlog file in the Logs  
subfolder in the LIM  
installation directory.  
However, the quickest  
resolution might be to  
return to the  
The default timeout of 30  
seconds set by the operating HKEY_LOCAL_MACHINE\SYSTEM\  
system is insufficient.  
Modify the registry key at  
CurrentControlSet\Control to  
increase the value of the  
installation directions  
followed all the  
ServicesPipeTimeout to 180000.  
The value is in ms, so this setting  
allows 3 minutes. If the  
ServicesPipeTimeout value does not  
exist in that key, add it to the key as a  
requisite steps.  
DWORDvalue.  
The Agent Task Service URL Do the following:  
is invalid.  
1.  
Navigate to the Binsubfolder in  
the LIM installation directory.  
2.  
Open the HP.AppSec.Lim.  
Agent.exe.configfile.  
3. Copy the Agent Task Service  
URL specified in the  
appSettings section and paste it  
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Installation and Usage Guide  
Chapter 2: Preparing Windows Server and Installing the LIM  
Symptom or Error  
Message  
Possible Cause  
Possible Solution  
into a browser.  
A page listing the  
AgentTaskService web service  
endpoints should appear.  
If browsing to that URL does not  
render the correct page, the  
LIM Initialize Wizard did not update  
the URL in the configuration file with  
the correct pathname or hostname.  
Edit the file to correct the URL, and  
then manually start the service  
named Fortify License and  
Infrastructure Manager Agent  
Service in the Windows Service  
Manager.  
When logging into the LIM The LIM application pool  
Admin Console your login does not have access to the  
Do one of the following:  
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Give the built-in IIS_IUSRS group  
fails with the following  
error:  
Machine Keys folder on the  
machine located at  
Read permission to the Machine  
Keys folder.  
C:\ProgramData\Microso  
ft\  
Crypto\RSA\MachineKeys  
“Your login attempt has  
failed. Please try again or  
check with your LIM  
administrator and ensure  
that the IIS identity for  
this site has permissions  
to the Machine Keys  
folder.”  
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Change the identity of the Fortify  
.
License and Infrastructure  
Manager application pool to a user  
with permission to the Machine  
Keys folder (for example,  
LocalSystem).  
When logging into the LIM If you previously had access, Re-run the LIM Initialize Wizard to  
Admin Console your login you forgot your LIM Admin  
create a new admin user.  
fails with the following  
error:  
Console credentials.  
Otherwise, you do not have  
LIM Admin Console  
credentials.  
“Your login attempt has  
failed. Please try again.”  
After logging into the LIM, Scripting may be disabled in  
Enable scripting in your browser's  
Micro Focus Fortify License and Infrastructure Manager (22.1.0)  
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Installation and Usage Guide  
Chapter 2: Preparing Windows Server and Installing the LIM  
Symptom or Error  
Message  
Possible Cause  
Possible Solution  
the Admin, License  
Management, Activity  
Management, and My  
Account tabs are not  
clickable.  
your browser.  
settings. See your browser  
documentation for specific  
instructions.  
Internet Explorer Enhanced  
Security Configuration may  
be preventing access to the  
LIM.  
Add the LIM host to the list of trusted  
sites in Internet Explorer. See your  
browser documentation for specific  
instructions.  
The Windows Service fails HTTPS bindings may not be  
Enable and configure HTTPS  
bindings in IIS Site Bindings for the  
default web site. For more  
information, refer to your IIS  
documentation.  
to start, reporting a  
service timeout in the LIM  
logs.  
configured in IIS.  
After completing the LIM  
setup, you successfully  
access the LIM Admin  
Console in a browser at  
To verify correct configuration of the  
LIM Service, do one of the following:  
The URL https://<IP_  
Address>/LIM.Serviceis  
not the correct URL for  
testing whether the LIM  
Service is properly  
configured.  
l
Try to access https://<IP_  
Address>  
/LIM.Service/LeaseService.a  
smxin the browser.  
https://<IP_  
Address>/LIM.Admin  
(default URL). You then  
try to access the LIM  
Service URL at  
l
Attempt to connect to the service  
from a Fortify product, such as  
Fortify WebInspect, ScanCentral  
DAST, or Fortify Static Code  
Analyzer.  
https://<IP_  
Address>/LIM.Service  
(default URL) in the same  
browser, but receive a  
"403 - Forbidden: Access  
is denied" error.  
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Chapter 3: LIM on Docker  
Micro Focus engineers have created a Fortify License and Infrastructure Manager (LIM) image that is  
available for download on the Docker container platform. The image includes the full version of Fortify  
LIM 22.1.0 software. This chapter provides information about setting up Docker, getting the Fortify  
LIM Docker image, configuring an environment file, and running the Docker container.  
What is Docker?  
Docker is a platform that facilitates creating, deploying, and running applications. Developers can  
package their application and all dependencies, including the platform and all its dependencies, into  
one logical package called a container or image. You can download a Docker image and run the  
application contained therein on a virtual machine (VM).  
Benefits of Docker  
Using a Docker image makes configuring the various prerequisite dependencies unnecessary, and can  
reduce the time it takes to deploy an instance of the application.  
Docker is command-line driven, so it is easy to integrate into build processes, making Docker perfect  
for automation. As part of an automated build process, you can download a Fortify LIM image from  
the Docker repository, configure licenses as needed, and then remove the image from your VM.  
For more information about Docker, visit https://www.docker.com.  
Supported Version  
Fortify LIM on Docker runs on Docker Enterprise Edition version 18.09 or later.  
Audience  
This chapter is intended for users who are familiar with Fortify LIM. Users should also have experience  
installing, configuring, and using Docker.  
Setting Up Docker  
Before you can run Docker containers, you must set up Docker according to the process described in  
the following table.  
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Stage Description  
1.  
2.  
3.  
Download and install Docker for Windows.  
Configure your machine for Docker containers.  
Register and start the Docker service.  
For information about Docker Engine Enterprise, see https://docs.mirantis.com/docker-  
For additional Docker documentation, see https://docs.docker.com/.  
Process for Getting and Starting a LIM Docker Image  
After setting up Docker, you can download a copy of the Fortify LIM Docker image, configure an  
environment file, and run the Docker container. The following table describes this process.  
Stage  
Description  
1.  
Create a directory on the host machine that is easily identifiable. For example:  
d:\lim  
2.  
3.  
Pull a LIM Docker image to the host machine. For more information, see:  
l
l
To use an SSL Certificate, copy the certificate into the directory you created in Stage 1.  
Note: If you are not using SSL, you can configure the environment file to not use a  
certificate.  
4.  
5.  
Configure an environment file. For more information, see "Configuring the Environment  
Run the Docker container. For more information, see "Running the Container" on  
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About the Docker Image  
The Fortify Docker repository uses the following naming convention for the Fortify LIM image:  
fortifydocker/lim:<version>  
The latest image version that is available as of this writing is:  
fortifydocker/lim:22.1  
Downloading a Fortify LIM Docker Image  
After starting the Docker service, you can download a Fortify LIM image from the Fortify Docker  
repository.  
To download the current version of the Fortify LIM image:  
l
In PowerShell, type the following command:  
docker pull fortifydocker/lim:22.1  
Configuring the Environment File  
After you download a Fortify LIM image from the Docker repository, you must configure an  
environment (.env) file that defines how the image will operate. An environment file is a text file that  
contains variables that provide settings that will be used when the image is run. For more information,  
In the environment file, configure the variables as described in the following sections.  
Variables to Set  
The following table describes the variables that must be set in the environment file. Where applicable,  
default values are provided. You can override these default values with those that are specific to your  
installation.  
Variable  
Description  
Specifies whether the LIM will use an SSL certification. The options  
are:  
LimUseSSL  
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true– Use an SSL certificate.  
Important! With this setting, you must copy the certificate  
into the directory you created for the LIM on the host  
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Variable  
Description  
machine. For more information, see "Process for Getting and  
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false– Do not an SSL certificate.  
Specifies the name of the LIM web site where you perform  
administrative tasks. This is the same as the Admin Virtual Directory  
Name. You will use this name to access the LIM to add product  
licenses, create and maintain license pools, and manage license-  
related activities.  
LimAdminWebSiteName  
An example setting is LIM.Admin.  
Specifies the site on which the LIM services will run. This is the same  
as the Service Virtual Directory Name. This is the site from which  
Fortify WebInspect will get a license.  
LimServiceSiteName  
LimApiSiteName  
LimDirectory  
An example setting is LIM.Service.  
Specifies the site on which the LIM REST API will run. This is the  
same as the API Virtual Directory Name. This is the site from which  
Fortify Static Code Analyzer will get a license.  
An example setting is LIM.API.  
Identifies the client directory in the container. When you run the  
Docker container, the -voption binds the local host directory to this  
client directory. For more information, see "Understanding the  
An example setting is C:\Lim.  
Specifies the directory path to the certificate used for SSL.  
certpath  
Specifies the password for the SSL certificate.  
Specifies the LIM administrator user name.  
Specifies the LIM administrator user password.  
certpassword  
LimAdminUsername  
LimAdminPassword  
LimAdminEmail  
Identifies the email address to which notifications regarding the  
LIM administration will be sent.  
Specifies the full name for the LIM administrator. This name appears  
LimAdminFriendlyName  
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Variable  
Description  
rather than the administrator user name in certain places in the LIM  
user interface.  
Sample LIM Environment File  
The following is a sample environment file for the Fortify LIM:  
#!-- LIM Docker env file. --!  
LimUseSSL=true  
LimAdminWebSiteName=LIM.Admin  
LimServiceSiteName=LIM.Service  
LimApiSiteName=LIM.API  
LimDirectory=c:\lim  
certpath=c:\lim\limcert.pfx  
certpassword=limcert  
LimAdminUsername=limuser  
LimAdminPassword=limuser!1  
LimAdminEmail=limadmin@limadmin.com  
LimAdminFriendlyName=LimAdmin!  
What's next?  
After you have configured and saved your environment file, you can run the image in a container. Go  
Running the Container  
This topic provides a sample Docker run command for the Fortify LIM container. The Docker run  
command uses CLI options that define the container’s resources at runtime. To understand how the  
Docker CLI options used in the samples determine how the container is run, see "Understanding the  
Sample Docker Run Commands  
The following example uses Docker CLI options to run the container without SSL:  
docker run -v d:/lim:c:/lim -d -p 80:80 --restart always --env-file  
d:\lim\LimDocker.env --memory=8g --cpus=2 --name lim fortifydocker/lim:22.1  
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If the LimDocker.envfile includes the setting LimUseSSL=trueand IIS is installed on the host  
where the Docker container will be running, then the following example runs the container with SSL:  
docker run -v d:/lim:c:/lim -d -p 8443:443 --restart always --env-file  
d:\lim\LimDocker.env --memory=8g --cpus=2 --name lim fortifydocker/lim:22.1  
If IIS is not installed on the host where the Docker container will be running, then the following  
example runs the container with SSL:  
docker run -v d:/lim:c:/lim -d -p 443:443 --restart always --env-file  
d:\lim\LimDocker.env --memory=8g --cpus=2 --name lim fortifydocker/lim:22.1  
Upon successful execution of the container, an IP address appears in the PowerShell console. Use this  
IP address to access the Fortify LIM container user interface.  
Accessing the Container UI  
You can perform administration tasks using the Fortify LIM container.  
To access the user interface:  
l
In a browser, navigate to:  
https://<IP_Address>/limadmin  
The <IP_Address> is the IP address that appeared in the PowerShell console after the Docker run  
command executed.  
You must log in using the LIM administrator user name and password you configured in the  
environment file. For instructions on using the Fortify LIM, see "Using the LIM" on page 30.  
Important! The first time you access the LIM Admin Console after installation, you must  
activate or update the LIM on the Fortify License Server. For more information, see "Activating  
Understanding the Docker CLI Options  
The following table describes the Docker CLI options used in the Docker run command.  
Option  
Description  
Specifies the number of CPUs to allocate to the container. Fortify recommends  
2 CPUs.  
--cpus  
Runs the container in the background and displays the container ID.  
-d  
--env-file  
Identifies the .envfile to use. For more information, see "Configuring the  
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Option  
Description  
Specifies the amount of memory to allocate to the container. Fortify  
recommends 16 GB.  
--memory  
Specifies the container name to be run.  
--name  
-p  
Maps a port inside the container to a port on the host system.  
Tip: Use the following syntax:  
-p <HostPort>:<ContainerPort>  
Configures the restart policy for the container. Options are:  
--restart  
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no– Do not automatically restart the container. This is the default option.  
l
on-failure– Restart the container if it exits due to an error.  
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always– Always restart the container if it stops.  
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unless-stopped– Always restart the container unless it is manually  
stopped.  
Important! Fortify recommends that you use alwaysas the restart policy  
for your LIM container.  
Maps the volume (or folder) from the container to a folder on the host system.  
Separate multiple folder names with a colon.  
-v  
Tip: For more information and a complete list of Docker run options, see  
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Chapter 4: Using the LIM  
This chapter provides instructions for getting started, such as activating or updating the Fortify  
License and Infrastructure Manager (LIM) installation, configuring the server, adding administrators,  
adding product licenses, and creating and managing license pools.  
It also includes procedures for routine tasks such as viewing product license details, current product  
usage and activity details, and lease histories.  
Information regarding data migration, backing up and restoring the LIM, and troubleshooting the LIM  
is also included.  
Getting Started  
To get started, perform the following tasks:  
1. Activate or update the LIM as described in "Activating or Updating the LIM" below.  
2. Configure the LIM as described in "Server Configuration" below.  
3. Add administrators as described in "Administrative Users" on page 34.  
4. Add a product license to the database as described in "Product Licenses" on page 36.  
5. Create a license pool, add a license to the pool, and add/delete license pool seats as described in  
Server Configuration  
You can review and configure the following items for the server on the Server Configuration page:  
l
l
l
To access the page, click ADMIN > SERVER CONFIGURATION.  
Activating or Updating the LIM  
When you install the License and Infrastructure Manager (LIM) and create a new database, you must  
activate the new installation on the Fortify License Server. When you install the LIM and use an  
existing database, you must update the application on the Fortify License Server. You can activate or  
update the LIM on the Server Configuration page.  
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Activating a New Installation  
To activate a new installation:  
1. Select ADMIN > SERVER CONFIGURATION > Activation.  
2. Click Activate.  
Updating the Application  
To update the application:  
1. Select ADMIN > SERVER CONFIGURATION > Activation.  
2. Click Update.  
Activating Offline  
If this computer does not have Internet access, clear the check box next to Server has internet  
connection. The screen will repopulate and display instructions for offline activation. For more  
information, see "Offline Activation" on page 33.  
Configuring a Proxy Server  
To configure a proxy server:  
1. Click ADMIN > SERVER CONFIGURATION.  
2. Select the Proxy tab.  
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3. Select an option as described in the following table.  
Option  
Description  
Direct Connection  
Select this option if you are not using a proxy server. Proxy is  
disabled.  
Configure Proxy  
using a PAC file  
URL  
Select this option to load proxy settings from a Proxy Automatic  
Configuration (PAC) file in the location that you specify in the URL  
field.  
Explicitly configure Select this option to configure a proxy. Provide the following  
proxy  
information:  
a. In the Server field, type the URL or IP address of your proxy  
server, followed (in the Port field) by the port number (for  
example, 8080).  
b. From the Type list, select a protocol type for handling TCP traffic  
through a proxy server: Socks4, Socks5, or Standard.  
c. If authentication is required, select an authentication type from  
the Authentication list.  
d. Type the required credentials in the User Name and Password  
fields.  
4. Click OK.  
Configuring Email Notifications  
You can receive email notices for a variety of events, such as notification that a license pool has been  
exhausted.  
To review and configure the Simple Mail Transfer Protocol (SMTP) server information for email  
notification:  
1. Click ADMIN > SERVER CONFIGURATION.  
2. Select E-mail.  
3. Enter the SMTP Server address (IP address) and SMTP Port (port number) of your e-mail  
server.  
4. Enter your SMTP Server User ID and SMTP Server Password.  
5. For the SMTP Authentication Type, select either None, Basic, or NTLM.  
6. If the SMTP server requires a secure link, select SMTP Requires SSL.  
7. Enter an Email Address to be used as From. This email address will appear as the originator of  
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the message in the "From" field.  
8. Click OK.  
Offline Activation  
Use the following procedure to activate your license if you have installed the License and  
Infrastructure Manager (LIM) on a computer that is not connected to the Internet.  
You will create a file containing information about the computer and the application, and then  
transfer the file to a portable device (diskette or flash drive) or to a location on your intranet. You will  
then access that file with an Internet-connected computer and run a program that transmits the file to  
a Micro Focus server, which will download a license file that you can copy and install on the computer  
that is not connected to the Internet.  
Creating the Request File  
1. Click ADMIN > SERVER CONFIGURATION.  
2. Click the Activation tab.  
3. Clear the Server has Internet connection check box.  
The screen will repopulate and display instructions for offline activation.  
4. Enter the License Server Activation Token string.  
5. (Optional) You can activate other products in addition to the LIM:  
a. Click Add Product Token.  
b. On the pop-up dialog, enter the product's activation token and a brief description of the  
product.  
c. Click Save.  
d. Repeat Steps 5a - 5c for additional products.  
6. Click Generate Offline Request and save the request file to a portable medium or to a location  
that is accessible by a computer with an Internet connection.  
Note: Do not close the LIM. You will return to this application to complete the process.  
Sending the Request to Micro Focus  
1. Use a computer with an Internet connection to access the request file.  
2. Open an Internet browser and connect to the following URL:  
3. Select Generated by a Fortify License and Infrastructure Manager.  
4. Click Next.  
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5. In the Request File box, enter the full path to and name of the request file you created, or click  
Browse to use a standard file-selection window to identify the file.  
6. Click Process Request File.  
7. Click Retrieve Response File and save the file to a portable medium or to a location that the LIM  
can access.  
Submitting the Response File to the LIM  
1. Return to the LIM.  
2. Click Browse (next to the License Response File box).  
3. On the Choose File dialog, select the response file you retrieved from Micro Focus and click Open.  
4. Click Activate.  
Administrative Users  
The License and Infrastructure Manager (LIM) administrators are authorized to add product licenses,  
create and maintain license pools, and manage license-related activities.  
Adding an Administrator  
To add an administrator:  
1. Click ADMIN > USERS.  
2. Click ADD.  
3. Type a User Name.  
4. Type a Login Name.  
Note: This is the name the user will type at the Log In page.  
5. Type an Email Address for the administrator.  
6. To enable the LIM to send email notification of certain events to the administrator, select  
Receives Email.  
7. Enter and confirm a Password.  
8. To send the administrator email notification of the new account, select Send Welcome Email.  
Editing an Administrator's Account  
To edit an administrator's account, including the user's password:  
1. Click ADMIN > USERS.  
2. Click EDIT next to the user name.  
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3. Make changes as needed and click OK.  
Removing an Administrator  
To remove a user:  
1. Click ADMIN > USERS.  
2. Click DELETE next to the user name.  
3. Click OK to confirm the deletion.  
Logging Out  
To log out from the LIM Admin Console:  
l
Click the user icon ( ), and then select Logout.  
Editing Your LIM Administrator Account  
You can modify the following attributes of your License and Infrastructure Manager  
(LIM) administrator account:  
l
User Name  
l
Email Address  
l
Receive Emails or not  
l
Password  
Note: There are no restrictions on the password.  
Editing Your Account  
To edit your account:  
1. Click ADMIN > USERS, and then click EDIT next to your user name.  
The EDIT MY ACCOUNT page opens.  
Tip: You can click the user icon ( ), and then select Edit My Account to access this page.  
2. Make changes as needed.  
3. When finished, click OK.  
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Product Licenses  
You can view all Micro Focus product licenses currently associated with the License and Infrastructure  
Manager (LIM) on the Product Licenses page. From this page, you can view product license details  
and perform the following tasks:  
l
Add a product license (see "Adding a License" below)  
l
Add a license pool (see "Adding a License Pool" below)  
l
Force a license refresh (see "Forcing a License Refresh" on the next page)  
l
Remove a license (see "Removing a License" on the next page)  
Server-type Licenses  
Server-type licenses are used to activate certain products, such as components that are used in  
Fortify ScanCentral DAST environments. You cannot use a server-type license to activate sensors,  
and you cannot add server-type licenses to license pools.  
Adding a License  
To add a license to the LIM database:  
1. On the PRODUCT LICENSES page, click ADD LICENSE.  
2. Enter (type or paste) the Activation Token associated with the product license sent to you by  
Micro Focus.  
Note: The token is a 36-character string formatted as in the following example:  
0xx1111e-a5a6-1234-a123-490abcdef801  
3. (Optional) Enter a Description of the license.  
4. Click OK.  
Adding a License Pool  
To create a license pool, click ADD LICENSE POOL.  
1. Enter the POOL NAME.  
2. Enter a POOL DESCRIPTION.  
3. Enter and confirm the POOL PASSWORD.  
There are no restrictions on the password.  
4. (Optional) To allow detached licenses, select the ALLOW DETACHED LEASES check box and  
continue as follows:  
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a. In the DETACHED LEASE DURATION LIMIT box, enter the number of days that the lease  
may be detached.  
b. In the DETACHED LEASE LIMIT box, enter the number of seats that may be assigned a  
detached lease.  
5. Click OK.  
Forcing a License Refresh  
If you renew the concurrent license for your product, you must refresh the license to update the  
license information in the LIM database.  
To refresh your licenses:  
l
On the PRODUCT LICENSES page, click FORCE LICENSE REFRESH to initiate communication with  
the Micro Focus global license server.  
The latest information regarding each license in your system is downloaded.  
Removing a License  
A concurrent license can be associated with only one LIM at a time. To use a concurrent license with a  
different LIM, you must first remove it from the original LIM database. Otherwise, the license will  
remain attached to the original LIM and cannot be used in another LIM.  
To remove a license from the LIM database:  
1. On the PRODUCT LICENSES page, click REMOVE for the license that you want to remove.  
A confirmation message appears.  
2. Click OK.  
The license is removed from the LIM database. You can now add the license to a different LIM.  
3. Repeat Steps 1 and 2 for each license to remove.  
Product License Details  
You can view detailed license information on the Product License Detail page. The page also lists the  
license pool (or pools) to which seats associated with this license have been assigned.  
Viewing Product License Details  
To view detailed license information:  
1. Click LICENSES > PRODUCT LICENSES.  
The Product Licenses page appears.  
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2. Click DETAILS for the license you want to view.  
The Product License Detail page appears for the selected product license.  
Editing a Pool  
To edit pool information or to modify the number of seats currently assigned to a pool:  
1. Click EDIT next to the pool name.  
2. Make changes as needed.  
3. When complete, click OK.  
License Pools  
The License Pools page lists all license pools currently defined within the License and Infrastructure  
Manager (LIM). You can view the license pool details or delete the pool by clicking the associated  
button next to the pool name.  
Note: Deleting a pool does not delete the licenses or the seats assigned to that pool. Those  
licenses/seats simply become unassigned.  
Creating a License Pool  
To create a license pool, click ADD LICENSE POOL.  
1. Enter the POOL NAME.  
2. Enter a POOL DESCRIPTION.  
3. Enter and confirm the POOL PASSWORD.  
There are no restrictions on the password.  
4. (Optional) To allow detached licenses, select the ALLOW DETACHED LEASES check box and  
continue as follows:  
a. In the DETACHED LEASE DURATION LIMIT box, enter the number of days that the lease  
may be detached.  
b. In the DETACHED LEASE LIMIT box, enter the number of seats that may be assigned a  
detached lease.  
5. Click OK.  
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Adding a License to a Pool  
To add a license to a pool:  
1. Click DETAILS next to a pool name.  
2. On the EDIT LICENSE POOL window, click ADD LICENSE.  
A pop-up window appears, requesting a license number and a seat count.  
3. Select a license from the LICENSE list.  
4. In the SEAT COUNT box, enter the number of seats to be assigned to this pool.  
5. Click OK.  
6. On the EDIT LICENSE POOL window, click OK.  
Editing a License Pool  
To add a license to a pool:  
1. Click DETAILS next to a pool name.  
2. On the EDIT LICENSE POOL window, make changes as needed.  
3. When finished, click OK.  
Modifying Number of Seats for a License  
To modify the number of seats assigned to this pool from a specific license:  
1. On the EDIT LICENSE POOL window, click DETAILS next to the product name associated with  
the license.  
2. On the pop-up window that appears, select a license from the LICENSE list.  
3. In the SEAT COUNT box, enter the number of seats to be assigned to this pool.  
4. Click OK.  
Current Product Usage  
You can view the product seats currently in use on the Current Product Usage page. To access the  
page, click ACTIVITY > CURRENT PRODUCT USAGE.  
The following table describes the information shown on this page for each product.  
Field  
Description  
PRODUCT  
The product license, which may be any of the following:  
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Field  
Description  
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l
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Fortify ScanCentral DAST (a server-type license)  
Fortify WebInspect  
Fortify Scanning Machine (which licenses Fortify WebInspect and Fortify  
Static Code Analyzer)  
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Fortify SCA (Static Code Analyzer)  
SEATS  
The total number of seats available  
The number of seats in use  
IN USE  
# LICENSES  
The number of licenses associated with the product  
To assure that you are viewing the most recent information available, click REFRESH.  
Viewing License Details  
To view license details for a product (and to add a product license, add a license pool, or force a  
license refresh), click the associated LICENSE GUIDS hyperlink.  
Viewing Current Activity for a Product  
To view the current activity for a product, click the value in the IN USE column.  
Current Activity  
You can view the current activity involving licenses on the Current Activity page. To access the page,  
select ACTIVITY > CURRENT ACTIVITY DETAIL.  
Information Displayed  
The following table describes the information shown on the Current Activity page about each  
instance of a product that is currently in use.  
Field  
Description  
USER NAME  
The Windows account using the product  
MACHINE NAME The name of the user’s workstation machine  
PRODUCT The product license, which may be any of the following:  
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Field  
Description  
l
l
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Fortify ScanCentral DAST (a server-type license)  
Fortify WebInspect  
Fortify Scanning Machine (which licenses Fortify WebInspect and Fortify  
Static Code Analyzer)  
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Fortify SCA (Static Code Analyzer)  
POOL  
The license pool containing the seat allocation for the user  
The date and time when the current instance of the product was started  
The number of products sharing a single lease  
ACTIVE SINCE  
PROCESS  
COUNT  
CONNECTION  
MODE  
The current status of the machine, either "Detached" or "Connected" to the  
License and Infrastructure Manager (LIM)  
DETACHED  
EXPIRATION  
DATE  
If detached, the date by which the machine is scheduled to be reconnected to  
the LIM  
Available Actions  
Three actions are available on the Current Activity page:  
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Releasing a Seat (see "Releasing a Seat" below)  
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Revoking a Seat (see "Revoking a Seat" below)  
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Releasing All Seats (see "Releasing All Seats" on the next page)  
Releasing a Seat  
This action applies to connected concurrent licenses. It is used to disconnect a connected LIM client  
that has a seat lease refreshed through a regular five-minute heartbeat. Release can be performed  
singlehandedly by the LIM administrator. Once released, the seat becomes available to be leased by  
another client. The next time it polls the LIM, the client that held the seat receives a notification that it  
no longer has a license and the application stops working.  
To release a seat and return it to a license pool, click the RELEASE link associated with that seat.  
Revoking a Seat  
This action applies to detached leases. Revocation also frees up seats, but because clients with  
detached seat leases do not poll the LIM, the client cannot be stopped. To revoke a lease, Fortify  
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Customer Support must be involved. The inclusion of support is a control measure designed to  
discourage concurrent license theft.  
To revoke a seat:  
1. Contact Fortify Customer Support and identify the lease that needs to be revoked.  
2. Click the REVOKE link associated with that seat.  
Note: Steps 1 and 2 may be reversed.  
3. Support logs into the license portal processes the revoke request.  
4. Click REFRESH.  
Releasing All Seats  
To release all seats:  
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Click RELEASE ALL LICENSES.  
Lease History  
A lease is defined as the period of time during which a product licensed through the License and  
Infrastructure Manager (LIM) is active. You can view lease history on the Lease History page. To  
access the page, select ACTIVITY > LEASE HISTORY.  
Information Displayed  
The following table describes the information shown on the Lease History page for each lease.  
Field  
Description  
ACQUIRED DATE The date and time when the product was activated  
LICENSE GUID  
USER NAME  
The license used to activate this instance of the Fortify software product  
The identifier used for authenticating to system services  
MACHINE NAME The name of the computer as it appears on a network  
PRODUCT  
The product license, which may be any of the following:  
l
Fortify ScanCentral DAST (a server-type license)  
l
Fortify WebInspect  
l
Fortify Scanning Machine (which licenses Fortify WebInspect and Fortify  
Static Code Analyzer)  
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Field  
Description  
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Fortify SCA (Static Code Analyzer)  
POOL  
The named collection of seats, associated with one or more licenses, to which  
this application instance is assigned  
LEASE LENGTH The amount of time during which the product is or was in use, formatted as  
HH:MM:SS, where  
l
HH = hours  
l
MM = minutes  
l
SS = seconds  
RELEASE  
STATUS  
The condition under which the product became inactive. Possible values are:  
l
Released: A product using a connected concurrent license shut down  
normally. The seat was returned to the pool; the client is no longer licensed.  
l
Revoked: A LIM administrator initiated a revoke on the lease, Fortify  
Customer Support processed the revoke, and the LIM connected and  
received the approved revocation. The seat was made available in the pool.  
The client still has a functioning license because it does not connect to the  
LIM on a regular basis.  
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Expired: A detached lease reached the end of the user-defined lease period  
and expired. The seat was returned to the pool. The client is no longer  
licensed.  
Refreshing the Page  
To assure that you are viewing the most recent information available:  
l
Click REFRESH.  
Data Migration  
The following procedure is recommended for installations that currently use Microsoft SQL Server  
Compact Edition, but would like to use Microsoft SQL Server Enterprise Edition.  
1. Open the installed version of the License and Infrastructure Manager (LIM) Admin Console.  
2. Return all detached licenses to the LIM.  
3. For each license pool, save a record of all licenses and seats assigned to the pool.  
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4. Detach all licenses from the original database. Be sure to keep a record of each license token  
before removing it.  
5. Deactivate all LIM licenses.  
6. Exit the LIM Admin Console.  
7. Install the latest version of the LIM and be sure to select Microsoft SQL Server Enterprise Edition  
during LIM initialization.  
Note: If you have already installed a version of the LIM that accommodates Enterprise  
Edition, simply run the LIM initialization program. The application name is License and  
Infrastructure Manager Initialize.  
8. Open the LIM Admin Console.  
9. Click ADMIN > SERVER CONFIGURATION and activate the LIM license.  
10. Use the Proxy and E-mail tabs to add or verify information.  
11. Add all licenses.  
12. Recreate all pools.  
13. Attach licenses to pools.  
14. If your previous installation had multiple administrators, click ADMIN > USERS and define  
administrator accounts.  
Backing Up and Restoring the LIM  
Read this document in its entirety before backing up your License and Infrastructure Manager (LIM)  
investment.  
Task 1: Copy the LIM  
Make a back-up copy of the LIM database and other files. The easiest back-up process tested by  
Fortify is to stop the Web server and save the entire LIM directory to a ZIP file. Essential files to  
restore are:  
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x:\<lim_install_dir>\DB\*.*  
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x:\<lim_install_dir>\logs\*.*  
Task 2: Restore the LIM onto Another Server  
1. Deactivate the existing LIM installation.  
a. Click ADMIN > SERVER CONFIGURATION.  
b. On the Activation tab, copy the LIM activation token. You will use this token on the new LIM  
server.  
c. Click Release. This releases the LIM token and all of the associated product tokens.  
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2. Install the LIM on the new server, but do not initialize the application.  
3. Restore the LIM database and logs to the new server.  
4. Run the initialization. The application name is License and Infrastructure Manager Initialize.  
Task 3: Activate the Restored Application  
1. Log in to the admin console.  
2. Click ADMIN > SERVER CONFIGURATION.  
3. On the Activation tab, enter the LIM activation token that you copied from the previous server,  
and then click Activate.  
4. Was activation successful?  
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If yes, go to Task 4.  
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If no, contact Fortify Customer Support for assistance.  
Task 4: Refresh Product Licenses  
1. Click LICENSES > PRODUCT LICENSES.  
2. Click FORCE LICENSE REFRESH.  
Task 5: Verify License Pools and Tokens  
1. View product tokens and execute forced license refresh.  
2. View License pools – verify token associations, etc.  
Task 6: Configure Clients to Use New Server  
For security purposes, client applications configured to use a LIM do not accept responses that  
redirect the lease request to a new LIM. This action prevents compromise of an organization’s  
legitimately purchased license.  
When a LIM has failed, you can use either of two option to ensure that the products can use the LIM  
replacement.  
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Option A: Name the rebuilt LIM exactly the same as its predecessor. This tactic ensures minimal  
reconfiguration of client products, some of which may be virtualized and used only rarely.  
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Option B: Rebuild the LIM with a new name. Then update each installed product configured for  
concurrent license use to direct requests to the new LIM URL at runtime (i.e., change the locally  
installed license server URL from the old LIM URL to the new LIM URL).  
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Alternative Back-Up Strategy  
1. Run the LIM on a virtual machine.  
2. Back up the virtual machine.  
3. Restore the virtual machine on new hardware if the virtual server fails.  
The LIM supports virtualized Windows server environments.  
LIM Troubleshooting  
This section addresses some of the problems or malfunctions that may occur when using the License  
and Infrastructure Manager (LIM).  
Required components not installed  
See the Micro Focus Fortify Software System Requirements for a list of required modules.  
If any module is not installed, the installer will report the problem and terminate. To continue, provide  
the missing components and restart the installation.  
Consult your Windows server documentation for assistance with the following:  
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Adding IIS  
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Enabling ASP.Net on a Web site  
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Enabling/restoring the network services account  
LIM installer appears to stop responding  
After completing the installation, the Installer program launches the Initializer program. On some  
systems, the Initializer window opens behind the Installer window and is effectively hidden. The  
Installation cannot complete until the initialize window has closed.  
1. Move the installer window to check for initialize window.  
2. Click on initialize to bring to foreground.  
3. Complete or cancel initialize.  
4. Click Finish on install wizard.  
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LIM initializer appears to stop responding  
After completing the installation, the Installer program launches the Initializer program. On systems  
where the initialize fails to open, error dialogs may also fail to open and be hidden behind other  
Windows.  
1. Move the initialize and installer Windows to check for error dialogs.  
2. Note the error message and acknowledge the dialog.  
3. Address the cause of error.  
Service fails to start at initialize  
Always check the logs to determine the reason. Logs are located in X:\<lim_install_dir>\Logs , where X  
is the drive and <lim_install_dir> is the directory in which the LIM was installed. The logs are:  
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HP.AppSec.Lim.Initialize.log (Initialization log)  
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HP.AppSec.Lim.Service.log (Service log)  
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HP.AppSec.Lim.Agent.log (Agent log )  
Service may fail to start for the following reasons:  
Pre-existing Secure Sockets Layer (SSL) and/or Authentication required by the Web site prior  
to LIM installation and initialization may prevent the LIM Windows service from starting.  
1. Using IIS site configuration, modify the Web site:  
a. Remove the SSL required setting.  
b. Enable Anonymous access.  
c. Save the site settings and apply them to all child nodes.  
d. Restart the site.  
2. Launch the LIM initializer from the Windows Programs menu (Start > All Programs > Fortify >  
License and Infrastructure Manager Initialize).  
3. Rerun the LIM initialize.  
a. Select the SSL certificate from list in initialize.  
b. Set the SSL required bit in initialize.  
c. Complete the initialize workflow.  
4. When Initialize is complete, verify that SSL required is set in IIS manager site configuration.  
5.  
Verify that {drive}:\<lim_install_dir>\Bin\HP.AppSec.Lim.Agent.exe.confighas  
been updated to require SSL on the three lines specifying URLs:  
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LeaseServiceUrl  
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HP.AppSec.Lim.Agent.Properties.Settings - HP_AppSec_Lim_Agent_AgentTaskService  
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HP.AppSec.Lim.Agent.Properties.Settings - HP_AppSec_Lim_Agent_AgentTaskService_  
AgentTaskService  
6. Verify that the web.config element used by the Menu control and the Help file has been updated  
to require HTTPS:  
a.  
On the LIM server, go to the {drive}:\\<lim_install_dir>\ directory.  
b. Open the web.config file.  
c. Update the line add key="Http Protocol" to change the value from https to http.  
7. Using IIS site configuration, modify the website as follows:  
a. Restore the SSL required setting.  
b. Disable Anonymous access.  
c. Save the site settings and apply them to all child nodes.  
d. Restart the site.  
8. In Windows Services Management, do the following:  
a. Locate the Fortify License and Infrastructure Manager Agent Service.  
b. Attempt to start the service.  
Dependencies removed after installation prevent services from starting or functioning  
properly.  
1. Verify the presence of the dependencies. Consider rerunning the LIM installation program.  
2. Install any missing dependencies.  
Service originally installed to a directory that no longer exists but is still referenced in original  
configuration file and registry setting, preventing service from starting (reinstall/reinitialize  
issue).  
1. Open Windows Service Manager: Start > All Programs > Administrative Tools > Services.  
2. Double-click the Fortify License and Infrastructure Manager Agent Service in the list of  
services.  
3. Verify that the path to the executable (HP.AppSec.LIM.Agent.exe) is valid: open the referenced  
directory and confirm that the file exists.  
4. If not valid, consult Windows documentation for instructions on changing the path.  
LIM Windows Service does not have permissions to access the site.  
This could occur for either of two reasons:  
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The site was created and set with authenticated access prior to the LIM installation. The underlying  
site has been configured with a restrictive set of users and does not allow the LIM Windows service  
account access.  
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The Network Service account was not installed or does not have permissions.  
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To correct this issue:  
1. Verify the existence of the network service account and its activity status.  
2. One possible solution is to enable permission to the service account to access the LIM virtual  
directories or the underlying Web site. Consult your Windows documentation for assistance in  
adding users or groups to a site.  
3. Another possible solution is to update the Windows service to run with an account allowed by the  
site. This can be an account specifically created to access the LIM site virtual directories and no  
others. The account will need to be added to the allowed list for the virtual directories.  
LIM cannot activate its license (manual process)  
This occurs if the LIM fails to connect to the Micro Focus license service.  
1. Check your proxy settings. You may need to enter network credentials for the web service to use  
when connecting to Micro Focus for license activation and recurring license checks.  
2. After updating proxy settings, retry license activation.  
3. Use the command line to verify that the activation URL resolves to an IP address.  
4. Use a browser on the LIM server to visit a public Web site such as Google or Yahoo.  
For machines without Internet access, see instructions for offline activation in the LIM help.  
LIM receives message during activation that all instances are in  
use  
LIM tokens are issued with a maximum active instance count of 1. This means a single license token  
GUID cannot be used to activate multiple LIMs. If the token has been used to activate a previous LIM,  
the token can be deactivated and exchanged, or the active instance can be deactivated allowing reuse  
of the existing token.  
l
If the LIM has been reinstalled, contact Fortify Customer Support and ask to have the previous  
instance deactivated for that specific activation token.  
l
If the LIM was not reinstalled, contact Fortify Customer Support and inquire about other  
installations of the LIM for that specific activation token. Discuss deactivation and exchange  
options with the Support representative.  
Error message indicates that the token is not valid for the  
product  
The activation token is a unique string of characters. Mistyping the string will prevent activation. An  
activation token is unique for a specific product.  
Re-enter or paste the LIM token from the original Micro Focus email and resubmit. Make sure there  
are no trailing spaces.  
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Use the command line interface to resolve the IP address of the license service URL and verify that  
the address is correct.  
Contact Fortify Customer Support and verify that the license token exists in the license database and  
is intended for the product being activated. Also verify that the token is configured to be a concurrent  
license.  
LIM cannot activate a concurrently licensed product  
There are several possible reasons:  
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The LIM manager is unable to connect to the Internet to complete the activation action.  
l
The license token entered is incorrect.  
l
The license token was incorrectly created and did not have the concurrent flag enabled.  
l
The license token was already activated and associated with another LIM.  
Use the following procedure to investigate:  
1. Verify that the computer hosting the LIM is connected to the Internet.  
2. If the network configuration has changed, bring your computer into compliance.  
3. If using a proxy that requires a password, make sure you provide the correct password.  
4. Re-enter the token included in the original Micro Focus e-mail and resubmit. Make sure there are  
no trailing spaces.  
5. Contact Fortify Customer Support and verify that the license token exists in the license database  
and is intended for the product being activated. Also verify that the token is configured to be a  
concurrent license.  
LIM does not release expired leases automatically  
The LIM Windows service is unable to communicate with the LIM web services.  
Verify that the Windows service is running.  
1. Launch the LIM and click LIM in the menu bar.  
You should see the following message:  
The Fortify License and Infrastructure Manager Agent Service is running.  
2. If the Windows service is not running, use Windows Control Panel > Administrative tools >  
Services to locate the LIM service and attempt to start the service.  
Windows service may not be able to connect to LIMservice. Check the service log for entries  
stating that the Windows service could not connect.  
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LIM does not refresh licenses automatically  
There are several possible reasons:  
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The LIM is unable to connect to the Internet to complete the activation action.  
l
The license token is no longer active or available in the Micro Focus database.  
l
The Windows service is not executing automated tasks.  
Use the following procedure to investigate:  
1. Attempt a manual refresh of the licenses.  
2. Verify proxy settings.  
3. Use a browser on the Windows server running LIM to contact a site on the Internet.  
4. See also LIM does not refresh licenses manually and Windows service not executing  
automated tasks.  
If unsuccessful, contact Fortify Customer Support and verify that the license token exists in the  
license database and is intended for the product being activated. Also verify that the token is  
configured to be a concurrent license  
LIM does not refresh licenses manually  
The LIM may be unable to connect to the Internet to complete the activation action, or the license  
token has been deactivated on the Micro Focus license server.  
The following test requires physical or remote access to the Windows server running the LIM. The LIM  
uses a web console. A machine that can access the LIM may also be able to access the license service,  
even if the LIM cannot.  
1. Verify that the computer hosting the LIM is connected to the Internet: open a browser and visit a  
2. If the network configuration has changed, bring your computer into compliance.  
3. If using a proxy that requires a password, make sure you provide the correct password.  
If unsuccessful, contact Fortify Customer Support and verify that the license token exists in the  
license database and is intended for the product being activated. Also verify that the token is  
configured to be a concurrent license.  
Windows service not executing automated tasks  
Physical or remote desktop access to the LIM server is required for diagnosis and issue resolution.  
Always check the logs to determine the reason for the issue. Possible reasons include:  
l
The site was created and set with authenticated access prior to the LIM installation. The underlying  
site has been configured with a restrictive set of users and does not allow the LIM Windows service  
account access.  
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The site was configured to require SSL after the LIM was installed and initialized.  
l
The Network Service account is not installed or does not have permissions.  
Verify the existence of the network service account and its activity status.  
One possible solution is to enable permission to the service account to access the LIM virtual  
directories or the underlying website. Consult your Windows documentation for assistance in adding  
users or groups to a site.  
Another possible solution is to update the Windows service to run with an account allowed by the site.  
This can be an account specifically created to access the LIM site virtual directories and no others.  
The account will need to be added to the allowed list for the virtual directories.  
On the machine where the LIM is installed:  
1. Open Windows Service Manager: Start > All Programs > Administrative Tools > Services.  
2. Identify the Fortify License and Infrastructure Manager Agent Service.  
3. Check the service status.  
4. If the service is not running, try to start the service. If it does not start, verify that the path to the  
executable (HP.AppSec.LIM.Agent.exe) is valid.  
5. Open the referenced directory and confirm that the file exists. If not valid, consult Windows  
documentation for instructions on changing the path.  
6. If the service is running, open the LIM agent and LIM service logs and look for recent entries  
stating that the service cannot be contacted (scheme incorrect, site not available, access denied,  
etc). If the site requires SSL, verify that the web-config file specifies the correct protocol (HTTPS  
and not HTTP):  
a.  
Verify the {drive}:\<lim_install_dir>\Bin\HP.AppSec.Lim.Agent.exe.config  
has been updated to require SSL on the three lines specifying URLs:  
o
LeaseServiceUrl  
o
HP.AppSec.Lim.Agent.Properties.Settings - HP_AppSec_Lim_Agent_AgentTaskService  
o
HP.AppSec.Lim.Agent.Properties.Settings - HP_AppSec_Lim_Agent_AgentTaskService_  
AgentTaskService  
b. Update the LIM's web.config file to require HTTPS:  
i. On the LIM server, go to the directory where LIM is installed.  
ii. Open the web.config file.  
iii. Update the line add key="Http Protocol" to change “http” to “https” (or reverse).  
Help File errors on open – message specifies HTTPS required  
During initialization or post-initialization, the LIM administration site was configured to require  
HTTPS and required changes were not made to the Help file configuration. Simply changing the URL  
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For a longer-term solution:  
1. On the LIM server, go to the directory where LIM is installed.  
2. Open the web.config file.  
3. Update the line add key="Http Protocol" to change “http” to “https” (or reverse).  
Note: On sites where SSL is enabled but not required, the pop-up will always occur with one  
scheme http or https.  
Annoying message bar pops up from IE every time LIM menu is  
moused over  
The menu expects either SSL or non-SSL connectivity, depending upon the site setup. This can be  
changed by editing the LIMadmin page's web.config. By default, the web.config expects an SSL  
connection for the menu. This typically occurs on sites where SSL was not required, and users are  
connecting to the Admin pages using HTTP.  
1. On the LIM server, go to the directory where LIM is installed.  
2. Open the web.config file.  
3. Update the line add key="Http Protocol" to change “http” to “https” (or reverse).  
Note: On sites where SSL is enabled but not required, the popup will always occur with one  
scheme http or https.  
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Send Documentation Feedback  
If you have comments about this document, you can contact the documentation team by email.  
Note: If you are experiencing a technical issue with our product, do not email the documentation  
team. Instead, contact Micro Focus Fortify Customer Support at  
https://www.microfocus.com/support so they can assist you.  
If an email client is configured on this computer, click the link above to contact the documentation  
team and an email window opens with the following information in the subject line:  
Feedback on Installation and Usage Guide (Fortify License and Infrastructure Manager 22.1.0)  
Just add your feedback to the email and click send.  
If no email client is available, copy the information above to a new message in a web mail client, and  
send your feedback to fortifydocteam@microfocus.com.  
We appreciate your feedback!  
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