OpenText™ Fortify License and Infrastructure  
Manager  
Software Version: 25.2.0  
Windows® and Linux® operating systems  
Installation and Usage Guide  
Document Release Date: May 2025  
Software Release Date: May 2025  
Installation and Usage Guide  
Legal notices  
Open Text Corporation  
275 Frank Tompa Drive, Waterloo, Ontario, Canada, N2L 0A1  
Copyright notice  
Copyright 2009-2025 Open Text.  
The only warranties for products and services of Open Text and its affiliates and licensors (“Open Text”) are as may be set forth  
in the express warranty statements accompanying such products and services. Nothing herein should be construed as  
constituting an additional warranty. Open Text shall not be liable for technical or editorial errors or omissions contained herein.  
The information contained herein is subject to change without notice.  
Trademark notices  
“OpenText” and other Open Text trademarks and service marks are the property of Open Text or its affiliates. All other  
trademarks or service marks are the property of their respective owners.  
Documentation updates  
The title page of this document contains the following identifying information:  
l
Software Version number  
l
Document Release Date, which changes each time the document is updated  
l
Software Release Date, which indicates the release date of this version of the software  
This document was produced for OpenText™ Fortify License and Infrastructure Manager CE 25.2 on May 06, 2025.  
Page 2 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
Installation and Usage Guide  
Contents  
Preface  
7
7
7
7
Contacting Customer Support  
For more information  
Product feature videos  
Change Log  
8
Chapter 1: About the Fortify License and Infrastructure Manager  
Understanding concurrent licenses  
11  
11  
11  
11  
12  
12  
12  
12  
13  
Understanding license seats and leases  
Understanding detached leases  
Understanding license pools  
Sensor licenses may be shared between products  
Important information for configuring Fortify products  
Options for LIM deployment  
Product name changes  
Related documents  
All products  
13  
13  
14  
15  
15  
OpenText ScanCentral DAST  
OpenText SAST  
OpenText DAST  
Chapter 2: System requirements  
Software requirements  
18  
18  
18  
19  
Hardware requirements  
LIM on Docker requirements  
Chapter 3: Preparing Windows Server and installing the LIM  
Locating the installation file  
20  
20  
20  
Preparing to install the LIM  
Page 3 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
Installation and Usage Guide  
Web management tools  
World Wide Web services  
Common HTTP features  
Security  
21  
21  
21  
21  
21  
HTTPS binding for SSL communications  
Installing the LIM  
Initializing the LIM  
22  
22  
Accessing the LIM  
Logging out  
24  
25  
Troubleshooting the LIM installation  
25  
Chapter 4: Manually configuring the LIM Docker image  
What is Docker?  
27  
27  
27  
27  
27  
28  
28  
28  
28  
Benefits of Docker  
Supported Docker version  
Audience  
Requesting access  
Setting Up Docker  
About the Docker image  
Process for getting the image and starting the container  
Editing the Docker compose file  
29  
29  
29  
30  
30  
30  
30  
31  
31  
32  
33  
33  
34  
Important information about mapped volumes  
Mapping volumes for log files  
Environment variable format  
Unused optional environment variables  
Understanding the Kestrel variables  
Understanding the database variable  
Understanding the signing certificate variables  
Understanding the JSON Web Token variables  
Understanding the default administrator variables  
Understanding the proxy variables  
Understanding the miscellaneous variables  
Understanding the licensing URL variable  
Running the container  
34  
34  
Accessing the container UI  
Page 4 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
Installation and Usage Guide  
Logging out  
35  
35  
Upgrading LIM on Docker  
Chapter 5: Using the LIM  
Getting started  
37  
37  
Activating or updating the LIM  
Activating a new installation  
37  
37  
38  
38  
Updating the application  
Activating offline  
Offline activation  
38  
38  
39  
39  
Creating the request file  
Sending the request to OpenText  
Submitting the response file to the LIM  
Configuring a proxy server  
39  
40  
Configuring email notifications  
Working with administrative users  
Adding an administrator  
41  
41  
41  
41  
Editing an administrator's account  
Removing an administrator  
Working with product licenses  
Server-type licenses  
Adding a license  
42  
42  
42  
42  
43  
43  
Creating a license pool  
Renewing a license  
Deleting a license  
Working with license pools  
Creating a license pool  
Adding a license to a pool  
Editing a license pool  
44  
44  
45  
45  
45  
Deleting a license pool  
Viewing current product usage  
45  
46  
46  
46  
Accessing the Current Product Usage page  
Understanding the current product usage information  
Refreshing the page  
Viewing current activity  
46  
46  
Accessing the Current Activity Detail page  
Page 5 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
Installation and Usage Guide  
Understanding the current activity detail information  
47  
47  
48  
48  
Releasing a seat  
Revoking a seat  
Releasing all seats  
Viewing lease history  
48  
48  
49  
50  
Accessing the Lease History page  
Understanding the lease history information  
Refreshing the page  
Backing up and restoring the LIM  
Task 1: Copy the LIM database  
50  
50  
50  
50  
51  
51  
51  
51  
Task 2: Restore the LIM onto another server  
Task 3: Activate the restored application  
Task 4: Refresh product licenses  
Task 5: Verify license pools and tokens  
Task 6: Configure clients to use new server  
Alternative back-up strategy  
LIM troubleshooting  
51  
Send documentation feedback  
57  
Page 6 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
Installation and Usage Guide  
Preface  
Preface  
Contacting Customer Support  
Visit the Customer Support website to:  
l
Manage licenses and entitlements  
l
Create and manage technical assistance requests  
l
Browse documentation and knowledge articles  
l
Download software  
l
Explore the Community  
For more information  
For more information about OpenText Application Security Testing products, visit OpenText  
Application Security.  
Product feature videos  
You can find videos that highlight OpenText Application Security Software products and features on  
the Fortify Unplugged YouTube™ channel.  
Page 7 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
 
 
 
 
Installation and Usage Guide  
Change Log  
Change Log  
The following table lists changes made to this document. Revisions to this document are published  
only if the changes made affect product functionality.  
Software Release /  
Document Version  
Changes  
25.2.0  
Updated:  
l
Version number and release date.  
24.4.0 /  
Updated:  
November 2024  
l
Introduction with deployment options. See"About the Fortify License  
and Infrastructure Manager" on page 11.  
Removed:  
l
Guideline for not deploying a LIM Docker image in an air-gapped  
environment.  
24.4.0  
Updated:  
l
Introductory content to clarify LIM URL for licensing Fortify products.  
See "About the Fortify License and Infrastructure Manager" on  
page 11.  
l
l
l
l
Preparation content with information about ASP.NET Core Runtime  
Hosting Bundle. See "Preparing to install the LIM" on page 20.  
Initialization content with new information for upgrading with an  
existing LIM Administrator. See "Initializing the LIM" on page 22.  
Docker universal base image (UBI) from UBI 8 to UBI 9. See "Manually  
configuring the LIM Docker image" on page 27.  
Tip for finding the IP address of the container with a Docker  
CLI command. See "Running the container" on page 34.  
24.2.0  
Updated:  
l
Content related to configuring Internet Information Services (IIS),  
ASP.NET, and the Microsoft .NET Framework. See "Preparing to install  
the LIM" on page 20.  
Page 8 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
 
Installation and Usage Guide  
Change Log  
Software Release /  
Document Version  
Changes  
l
l
l
Installation and initialization content with changes for streamlined  
configuration process. See "Installing the LIM" on page 22 and  
"Initializing the LIM" on page 22.  
LIM Docker image content with important guidelines for using Docker  
versions of the LIM. See "Manually configuring the LIM Docker image"  
on page 27.  
Information about privileges for mapped folders on the host system.  
See "Editing the Docker compose file" on page 29.  
All procedures to reflect updated user interface.  
l
l
Troubleshooting and backup and restore information to encompass  
latest revisions. See the following topics:  
l
"Troubleshooting the LIM installation" on page 25  
l
"Backing up and restoring the LIM" on page 50  
l
"LIM troubleshooting" on page 51  
Removed:  
l
Content related to using the Windows version of the Docker image.  
l
Out-dated data migration content.  
23.2.0 /  
Updated:  
January 2024  
l
SmartUpdate URL for Docker compose file. See "Process for getting  
the image and starting the container" on page 28 and "Upgrading LIM  
on Docker" on page 35.  
l
l
l
Docker compose file content with information about unused optional  
environment variables. See "Unused optional environment variables"  
on page 30.  
Tip for accessing the Linux container UI to include the Docker  
Hostname and Docker Host IP address. See "Accessing the container  
UI" on page 34.  
URL samples to use when configuring Fortify products to get licenses  
from the Linux version of LIM. See "Running the container" on page 34.  
23.2.0  
Updated:  
l
Detached lease content to indicate not supported on Linux. See "About  
Page 9 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
Installation and Usage Guide  
Change Log  
Software Release /  
Document Version  
Changes  
the Fortify License and Infrastructure Manager" on page 11.  
l
License pool content with procedure for creating a license pool for the  
Linux version. See "Working with license pools" on page 44.  
Page 10 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
Chapter 1: About the Fortify License and  
Infrastructure Manager  
The OpenText™ Fortify License and Infrastructure Manager (LIM) enables you to centrally manage  
the concurrent licenses for your OpenText Fortify products. The LIM is required when using  
concurrent licenses.  
Important! The LIM does not generate activation tokens. OpenText generates activation tokens  
that specify the number of license seats purchased. You add your activation token to the LIM  
database, and then use the LIM to assign and release license seat leases to users.  
Understanding concurrent licenses  
A concurrent license offers flexibility in how the license is used. Multiple instances of a Fortify product  
or products can share a single, concurrent license. For example, if you have five concurrent licenses,  
then five users can be licensed through the LIM simultaneously, even though you may have more than  
five instances of the licensed Fortify product or products installed.  
Understanding license seats and leases  
Each product license has a defined number of seats (or concurrent users). When a Fortify product is  
configured to use the LIM, it leases a license seat from the LIM upon start up and returns the lease to  
the LIM when the product is shut down.  
Understanding detached leases  
A detached lease allows a computer to run the Fortify software anywhere, even when disconnected  
from your corporate intranet (on which the LIM is normally located), but only for the number of days  
that you specify. This feature allows users to take a laptop to a remote site and run the Fortify  
software. The lease will remain detached until the detached lease duration limit expires or the user  
returns the lease.  
Note: Detachable leases are an option at time of purchase and may not be available for all  
licenses.  
The following rules apply to detached leases:  
l
You cannot delete a license pool that includes detached leases.  
l
You cannot assign fewer seats to a license pool than the number of detached leases.  
Page 11 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
 
 
 
 
Installation and Usage Guide  
Chapter 1: About the Fortify License and Infrastructure Manager  
l
You cannot deactivate a license that has detached leases.  
Understanding license pools  
License pools allow you to allocate the license seats in a manner that best meets your organization's  
needs. For instance, if you have a concurrent license with 10 seats to be shared among two teams,  
then you can create two license pools and allocate the number of seats to each pool according to the  
size of the teams or some other attribute of the teams.  
Sensor licenses may be shared between products  
When an OpenText™ ScanCentral DAST sensor license is activated in the LIM, it can then be used by  
any of the Fortify products that get licenses from that LIM. For example, if a standard desktop  
installation of OpenText™ Dynamic Application Security Testing contacts the LIM for a license, and  
the associated license pool includes a OpenText ScanCentral DAST sensor license with an available  
seat, then that instance of OpenText DAST can lease the available seat.  
Important information for configuring Fortify  
products  
When configuing a Fortify product to use the LIM for licensing, you must specify the LIM URL in the  
format https://<location>:<port>, where location is IP address, hostname, or domain name.  
Note: This format example uses the https protocol. If SSL certificates are not used for the LIM,  
the protocol is http.  
Options for LIM deployment  
You can use the following options to deploy the LIM:  
l
Install the LIM on a local Windows server as described in "Preparing Windows Server and installing  
the LIM" on page 20.  
l
Manually configure a LIM Docker image using the processes and procedures described in "Manually  
configuring the LIM Docker image" on page 27.  
l
Configure and use the helm-limHelm chart for complete LIM container orchestration in  
Kubernetes. You can find the LIM Helm chart at https://hub.docker.com/r/fortifydocker/helm-lim/.  
Note: Helm charts might not be available immediately upon product release. When Helm charts  
for the current release are available, Helm chart documentation will be available on the Product  
Documentation website.  
Page 12 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
 
 
 
 
Installation and Usage Guide  
Chapter 1: About the Fortify License and Infrastructure Manager  
Product name changes  
OpenText is in the process of changing the following product names:  
Previous name  
New name  
Fortify Static Code Analyzer  
Fortify Software Security Center  
Fortify WebInspect  
OpenText™ Static Application Security Testing (OpenText SAST)  
OpenText™ Application Security  
OpenText™ Dynamic Application Security Testing (OpenText DAST)  
OpenText™ Core Application Security  
Fortify on Demand  
Debricked  
OpenText™ Core Software Composition Analysis (OpenText Core SCA)  
OpenText™ Application Security Tools  
Fortify Applications and Tools  
The product names have changed on product splash pages, mastheads, login pages, and other places  
where the product is identified. The name changes are intended to clarify product functionality and to  
better align the Fortify Software products with OpenText. In some cases, such as on the  
documentation title page, the old name might temporarily be included in parenthesis. You can expect  
to see more changes in future product releases.  
Related documents  
This topic describes documents that provide information about OpenText Application Security  
Software products.  
Note: Most guides are available in both PDF and HTML formats. Product help is available within  
the OpenText DAST product.  
All products  
The following documents provide general information for all products. Unless otherwise noted, these  
documents are available on the Product Documentation website for each product.  
Document / file name  
Description  
About OpenText Application Security This paper provides information about how to access  
Software Documentation  
OpenText Application Security Software product  
documentation.  
appsec-docs-n-<version>.pdf  
Note: This document is included only with the  
product download.  
Page 13 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
 
 
 
Installation and Usage Guide  
Chapter 1: About the Fortify License and Infrastructure Manager  
Document / file name  
Description  
What’s New in OpenText Application This document describes the new features in OpenText  
Security Software <version>  
Application Security Software products.  
appsec-wn-<version>.pdf  
OpenText Application Security  
Software Release Notes  
This document provides an overview of the changes made  
to OpenText Application Security Software for this release  
and important information not included elsewhere in the  
product documentation.  
appsec-rn-<version>.pdf  
OpenText ScanCentral DAST  
The following document provides information about OpenText ScanCentral DAST. These documents  
are available on the Product Documentation website at  
https://www.microfocus.com/documentation/fortify-ScanCentral-DAST.  
Document / file name  
Description  
OpenText™ ScanCentral DAST  
Configuration and Usage Guide  
This document provides information about how to  
configure and use OpenText ScanCentral DAST to  
conduct dynamic scans of Web applications.  
sc-dast-ugd-<version>.pdf  
OpenText™ Fortify License and  
Infrastructure Manager Installation  
and Usage Guide  
This document describes how to install, configure, and use  
the Fortify License and Infrastructure Manager (LIM),  
which is available for installation on a local Windows  
server and as a container image on the Docker platform.  
lim-ugd-<version>.pdf  
OpenText™ Dynamic Application  
Security Testing and OAST on Docker  
User Guide  
This document describes how to download, configure, and  
use OpenText DAST and Fortify OAST that are available  
as container images on the Docker platform. The  
OpenText DAST image is intended to be used in  
dast-docker-ugd-<version>.pdf  
automated processes as a headless sensor configured by  
way of the command line interface (CLI) or the application  
programming interface (API). It can also be run as an  
OpenText ScanCentral DAST sensor and used in  
conjunction with Fortify Software Security Center. Fortify  
OAST is an out-of-band application security testing  
(OAST) server that provides DNS service for the detection  
of OAST vulnerabilities.  
Page 14 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
 
Installation and Usage Guide  
Chapter 1: About the Fortify License and Infrastructure Manager  
OpenText SAST  
The following documents provide information about OpenText SAST (Fortify Static Code Analyzer).  
Unless otherwise noted, these documents are available on the Product Documentation website at  
https://www.microfocus.com/documentation/fortify-static-code.  
Document / file name  
Description  
OpenText™ Static Application  
Security Testing User Guide  
This document describes how to install and use OpenText  
SAST to scan code on many of the major programming  
platforms. It is intended for people responsible for security  
audits and secure coding.  
sast-ugd-<version>.pdf  
OpenText™ Static Application  
This document provides the information that you need to  
Security Testing Custom Rules Guide create custom rules for OpenText SAST. This guide  
includes examples that apply rule-writing concepts to  
real-world security issues.  
sast-cr-ugd-<version>.zip  
Note: This document is included only with the  
product download.  
OpenText™ Fortify License and  
Infrastructure Manager Installation  
and Usage Guide  
This document describes how to install, configure, and use  
the Fortify License and Infrastructure Manager (LIM),  
which is available for installation on a local Windows  
server and as a container image on the Docker platform.  
lim-ugd-<version>.pdf  
OpenText DAST  
The following documents provide information about OpenText DAST (Fortify WebInspect). These  
documents are available on the Product Documentation website at  
https://www.microfocus.com/documentation/fortify-webinspect.  
Document / file name  
Description  
OpenText™ Dynamic Application  
Security Testing Installation Guide  
This document provides an overview of OpenText DAST  
and instructions for installing and activating the product  
license.  
dast-igd-<version>.pdf  
OpenText™ Dynamic Application  
Security Testing User Guide  
This document describes how to configure and use  
OpenText DAST to scan and analyze Web applications  
and Web services.  
Page 15 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
 
Installation and Usage Guide  
Chapter 1: About the Fortify License and Infrastructure Manager  
Document / file name  
Description  
dast-ugd-<version>.pdf  
Note: This document is a PDF version of the  
OpenText DAST help. This PDF file is provided so  
you can easily print multiple topics from the help  
information or read the help in PDF format. Because  
this content was originally created to be viewed as  
help in a web browser, some topics may not be  
formatted properly. Additionally, some interactive  
topics and linked content may not be present in this  
PDF version.  
OpenText™ Dynamic Application  
Security Testing and OAST on Docker  
User Guide  
This document describes how to download, configure,  
and use OpenText DAST and Fortify OAST that are  
available as container images on the Docker platform.  
The OpenText DAST image is intended to be used in  
automated processes as a headless sensor configured by  
way of the command line interface (CLI) or the  
dast-docker-ugd-<version>.pdf  
application programming interface (API). It can also be  
run as an OpenText ScanCentral DAST sensor and used  
in conjunction with Fortify Software Security Center.  
Fortify OAST is an out-of-band application security  
testing (OAST) server that provides DNS service for the  
detection of OAST vulnerabilities.  
OpenText™ Fortify License and  
This document describes how to install, configure, and  
Infrastructure Manager Installation and use the Fortify License and Infrastructure Manager  
Usage Guide  
(LIM), which is available for installation on a local  
Windows server and as a container image on the Docker  
platform.  
lim-ugd-<version>.pdf  
OpenText™ Dynamic Application  
Security Testing Tools Guide  
This document describes how to use the OpenText  
DAST diagnostic and penetration testing tools and  
configuration utilities packaged with OpenText DAST  
and Fortify WebInspect Enterprise.  
dast-tgd-<version>.pdf  
OpenText™ Dynamic Application  
Security Testing Agent Installation and  
Rulepack Guide  
This document describes how to install the OpenText  
DAST Agent and describes the detection capabilities of  
the OpenText DAST Agent Rulepack Kit. OpenText  
DAST Agent Rulepack Kit runs atop the OpenText  
DAST Agent, allowing it to monitor your code for  
dast-agent-igd-<version>.pdf  
Page 16 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
Installation and Usage Guide  
Chapter 1: About the Fortify License and Infrastructure Manager  
Document / file name  
Description  
software security vulnerabilities as it runs. OpenText  
DAST Agent Rulepack Kit provides the runtime  
technology to help connect your dynamic results to your  
static ones.  
Page 17 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
Chapter 2: System requirements  
This section describes the hardware and software requirements for Fortify License and Infrastructure  
Manager (LIM).  
Software requirements  
LIM runs on and works with the software packages listed in the following table. Beta or pre-release  
versions of operating systems, service packs, and required third-party components are not supported.  
Package  
Versions  
Notes  
Microsoft Windows  
Server®  
Windows Server 2019  
Windows Server 2022  
Web Server  
Recommended  
IIS 8.5  
IIS 7.5, 8.0, 10  
.NET Platform  
ASP.NET Core Runtime 8.0.10 Hosting Bundle or  
later  
.NET SDK Core Runtime 8.0.2 or later  
All modern browsers and versions  
Browser  
Hardware requirements  
OpenText recommends that you install the LIM on a system that conforms to the supported  
components listed in following table.  
Component  
Requirement  
2.5 GHz single-core or faster Recommended  
1.5 GHz single-core Minimum  
Notes  
Processor  
Page 18 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
 
 
 
Installation and Usage Guide  
Chapter 2: System requirements  
Component  
Requirement  
2+ GB  
Notes  
RAM  
Recommended  
Minimum  
1 GB  
Hard disk  
Display  
50+ GB  
Recommended  
Minimum  
20 GB  
1280 x 1024  
1024 x 768  
Recommended  
Minimum  
LIM on Docker requirements  
LIM on Docker has the requirements listed in the following table.  
Software  
Version  
Red Hat Universal Base Image (UBI) 9.x x86_64  
Page 19 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
 
Chapter 3: Preparing Windows Server and  
installing the LIM  
This chapter provides important information about preparing your Microsoft Windows Server® for  
installation of the Fortify License and Infrastructure Manager (LIM), and procedures for installing and  
initializing the LIM and accessing the LIM for administrative tasks. If you experience issues related to  
installation and configuration, troubleshooting information is also included.  
Locating the installation file  
The LIM installation file is named LimSetup.msi.  
The following table describes where to find the installation file based on the Fortify product you have  
purchased.  
Product  
File Location  
OpenText™ Dynamic Application  
Security Testing (DAST)  
The LIM software is part of the OpenText DAST electronic  
download. The LIM installation file is copied to the  
directory where you installed OpenText DAST.  
OpenText™ Static Application  
Security Testing (SAST)  
The LIM software is a part of the OpenText SAST  
electronic download.  
Preparing to install the LIM  
Before installing the LIM on your Windows server, you must install and configure Internet Information  
Services (IIS), ASP.NET, ASP.NET Hosting Bundle, and the Microsoft .NET Framework, if applicable.  
This topic lists the required components. Refer to your Windows server documentation for specific  
instructions pertaining to your software version.  
Important! You must install IIS before installing the ASP.NET Core Runtime 8.0.2 Hosting  
Bundle. For more information about ASP.NET Core Runtime, refer to  
https://dotnet.microsoft.com/en-us/download/dotnet/8.0.  
Note: When you select role services to add, some or all of their subordinate role services might be  
automatically selected as well. Leave any automatic selections as is. If a message appears  
indicating that other particular role services must also be installed, click the button to add them  
and they will be automatically selected for installation.  
Page 20 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
 
 
 
Installation and Usage Guide  
Chapter 3: Preparing Windows Server and installing the LIM  
Web management tools  
You must install the following Web management tools in Server Manager:  
l
IIS Management Console  
l
IIS Management Scripts and Tools  
l
IIS Management Service  
World Wide Web services  
You must install the following Web services in Server Manager:  
l
Application Development Features  
l
.NET Extensibility 4.5  
l
ASP.NET 4.5  
l
ISAPI Extensions  
l
ISAPI Filters  
l
WebSocket Protocol  
Common HTTP features  
You must install the following common HTTP features in Server Manager:  
l
Default Document  
l
Static Content  
Security  
You must install the following security in Server Manager:  
l
Basic Authentication  
l
Request Filtering  
HTTPS binding for SSL communications  
Optionally, if you are using SSL for your LIM, you must configure HTTPS binding in IIS before  
installing the LIM.  
To enable binding:  
l
In the Edit Site Binding dialog box in IIS, add a host name for the HTTPS binding.  
Page 21 of 57  
OpenText™ Fortify License and Infrastructure Manager (25.2.0)  
 
 
 
 
 
Installation and Usage Guide  
Chapter 3: Preparing Windows Server and installing the LIM  
Installing the LIM  
To install the LIM:  
1.  
Locate and copy the LimSetup.msifile to the Microsoft Windows Server® where you want to  
run the LIM. For more information, see "Locating the installation file" on page 20.  
2.  
Double-click the LimSetup.msifile.  
3. On the Welcome to the Fortify License and Infrastructure Manager Setup Wizard window,  
click Next.  
The End-User License Agreement window appears.  
4. Review the license agreement. If you agree with the terms, select the check box and click Next;  
otherwise, click Cancel.  
The Destination Folder window appears.  
5. Accept the default location where the LIM will be installed or click Change... to specify a different  
destination folder.  
6. Click Next.  
7. Click Install.  
The LIM is installed and the Opentext License and Infrastructure Manager Initialization window  
opens. Proceed with "Initializing the LIM" below.  
Initializing the LIM  
After installing the software, the LIM installation program opens the initialization program which adds  
and configures required services to the Web Application.  
To initialize the LIM:  
1. On the Welcome to the Fortify License and Infrastructure Manager Initialization window,  
click Next.  
The Setup Web Service window appears.  
2. Continue according to the following table.  
To...  
Then...  
Create a new website  
a. Select Create New Website.  
b. In the Name box, enter the website name.  
c. In the Host box, enter the host name.  
d. In the Port box, enter the port number.  
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To...  
Then...  
Use an existing website  
a. Select Select Existing Website.  
b. From the Website list, select the site on which the LIM  
services will be installed.  
Important! The website you select must be running,  
must have anonymous access enabled during  
initialization, and must not require SSL during  
initialization. Also, be aware that the existing website will  
be overwritten with the LIM application.  
Tip: Write down the URL you select as the website. You must use this URL when configuring  
your Fortify products to use the LIM. If you select "Default Web Site" and do not know the  
URL, you will need to browse your default site in IIS to determine the URL.  
3. Click Next.  
The Setup SSL window appears.  
4. (Optional) To associate an SSL certificate with the site, continue as follows:  
a. Select the Require Secure Channel (SSL) checkbox.  
b.  
In the SSL Port box, enter the port on which the SSL service will establish an encrypted  
connection.  
c. Select an available certificate.  
Important! For SSL communications, you must add a valid certificate to the site in IIS  
that is hosting the LIM application. Self-signed certificates are not supported.  
5. Click Next.  
The Setup LIM Administrator window appears.  
6. Continue as follows to create a LIM Administrator account:  
Note: If you are upgrading, an Administrator account has already been created and the input  
boxes on the Setup LIM Administrator window are disabled. If you want to create another  
Administrator account, however, select Create User, and then provide the information  
requested in the input boxes as follows.  
a. In the Login box, type a user name. This is the name that will appear as the Login Name in  
the list of LIM Administrators.  
b. In the Full Name box, type the user's first and last names.  
c. In the Email box, type the email address for the user.  
d. In the Password and Retype Password boxes, type a password for the account.  
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Tip: The password should contain at least six characters and include at least one of each  
of the following character groups:  
o
Uppercase character (A through Z)  
o
Lowercase character (a through z)  
o
Numerals (0 through 9)  
e. Click Next.  
The Setup JWT window appears. You can accept the default JSON web token (JWT) settings or  
input values that are specific for your system.  
7.  
Optionally, continue as follows on the Setup JWT window:  
a. In the Audience box, type the audience that identifies the recipient for which the token is  
intended. The default setting is FortifyLimAuthAudience.  
b. In the Issuer box, type the issuer that identifies the principal that issued the token. The  
default setting is FortifyLimAuthIssuer.  
c. In the Security key box, type the key to be used for signing access tokens.  
d. In the Expiration box, type the lifespan of the access token in minutes. The default setting is  
5.  
e. In the Refresh token expiration box, type the lifespan of the refresh token in minutes. The  
refresh token is used for obtaining a new access token without having to enter a user name  
and password. The default setting is 60.  
8. Click Finish to complete initialization and terminate the program.  
Accessing the LIM  
After installation, you can access the LIM in a browser.  
To access the LIM:  
l
In a browser, navigate to:  
https://<LIM_Hostname>:<Port>/login  
OR  
https://<IP_Address>:<Port>/login  
Note: The previous samples use the httpsprotocol. If SSL certificates are not used, the protocol  
is http.  
You must log in using the LIM administrator user name and password you configured in the LIM  
initialization program. For instructions on using the LIM, see "Using the LIM" on page 37.  
Important! The first time you access the LIM after installation, you must activate or update the  
LIM on the Fortify License Server. For more information, see "Activating or updating the LIM" on  
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page 37.  
Logging out  
To log out from the LIM:  
l
Click the user icon ( ), and then select LOG OUT.  
Troubleshooting the LIM installation  
The following table provides possible causes and solutions for issues related to the LIM installation  
and configuration.  
Symptom or Error Message Possible Cause  
Possible Solution  
Do the following:  
1. Navigate to the  
The LIM Installer completes You are not running the  
but the LIM Initialize Wizard executable files with  
does not appear.  
Administrator rights.  
Initializesubfolder in  
the LIM installation  
directory.  
2. Right-click the  
LimInitialize.exefile  
and select Run as  
Administrator.  
The LIM initializer appears to After completing the installation,  
Do the following:  
stop responding  
the Installer program launches the  
Initializer program. On systems  
where the initialize fails to open,  
error dialogs may also fail to open  
and be hidden behind other  
windows.  
1. Move the initialize and  
installer Windows to  
check for error dialogs.  
2. Note the error message  
and acknowledge the  
dialog.  
3. Address the cause of the  
error.  
When logging into the LIM  
your login fails with the  
following error:  
The LIM application pool does not Do one of the following:  
have access to the Machine Keys  
l
Give the built-in IIS_IUSRS  
folder on the machine located at  
group Read permission to  
C:\ProgramData\Microsoft\  
the Machine Keys folder.  
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Symptom or Error Message Possible Cause  
Possible Solution  
l
“Your login attempt has  
failed. Please try again or  
check with your LIM  
administrator and ensure  
that the IIS identity for this  
site has permissions to the  
Machine Keys folder.”  
.
Change the identity of the  
Fortify License and  
Crypto\RSA\MachineKeys  
Infrastructure Manager  
application pool to a user  
with permission to the  
Machine Keys folder (for  
example, LocalSystem).  
When logging into the LIM  
your login fails with the  
following error:  
If you previously had access, you  
forgot your LIM credentials.  
Re-run the LIM Initialize  
Wizard from the Initialize  
subfolder in the LIM  
installation directory to create  
a new admin user.  
Otherwise, you do not have LIM  
credentials.  
“Your login attempt has  
failed. Please try again.”  
After logging into the LIM,  
the Admin, License  
Management, Activity  
Management, and My  
Account tabs are not  
clickable.  
Scripting may be disabled in your Enable scripting in your  
browser.  
browser's settings. See your  
browser documentation for  
specific instructions.  
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Chapter 4: Manually configuring the LIM  
Docker image  
OpenText engineers have created a version of the Fortify License and Infrastructure Manager (LIM)  
image for Linux that is available for download on the Docker® container platform. The image includes  
the full version of LIM 25.2.0 software. This chapter provides information about setting up Docker®,  
configuring environment variables, and running the Docker® container.  
What is Docker?  
Docker® is a platform that facilitates creating, deploying, and running applications. Developers can  
package their application and all dependencies, including the platform and all its dependencies, into  
one logical package called a container or image. You can download a Docker® image and run the  
application contained therein on a virtual machine (VM).  
Benefits of Docker  
Using a Docker® image makes configuring the various prerequisite dependencies unnecessary, and  
can reduce the time it takes to deploy an instance of the application.  
Docker® is command-line driven, so it is easy to integrate into build processes, making Docker®  
perfect for automation. As part of an automated build process, you can download a LIM image from  
the Docker® repository, configure licenses as needed, and then remove the image from your VM.  
For more information about Docker®, visit https://www.docker.com.  
Supported Docker version  
Follow Docker® recommendations for the Docker® engine version to use for the Red Hat® Universal  
Base Image (UBI) 9.x x86_64 host operating systems.  
Audience  
This chapter is intended for users who are familiar with LIM. Users should also have experience  
installing, configuring, and using Docker®.  
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Requesting access  
Access to LIM on Docker® images requires credentials and is granted through your Docker® ID. To  
access LIM on Docker®, email your Docker® ID to mfi-fortifydocker@opentext.com.  
Setting Up Docker  
Before you can run Docker® containers, you must set up Docker® according to the process described  
in the following table.  
Stage Description  
1.  
Download and install the appropriate Docker® version on the host machine.  
Note: Follow Docker® recommendations for the Docker® engine version to use for  
the Red Hat® Universal Base Image (UBI) 9.x x86_64 host operating systems.  
2.  
3.  
Configure your machine for Docker® containers.  
Register and start the Docker® service.  
About the Docker image  
The Fortify Docker® repository uses the following naming convention for the LIM Linux® version  
image:  
fortifydocker/lim:<version.linux_os_version>  
Process for getting the image and starting the  
container  
The Linux® image of LIM uses a Docker® compose file that contains settings and environment  
variables that you must edit before running the container. After starting the Docker® service and  
requesting access to the private Fortify LIM repository on Docker Hub, you can download and edit the  
Docker® compose file and run the Docker® container.  
The following table describes this process.  
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Stage  
Description  
1.  
Download the LIM Docker® compose file from the SmartUpdate server at the following  
URL:  
https://smartupdate.fortify.microfocus.com/documents/lim/25.2/docker-compose.yml  
The file is downloaded to the default download directory on your machine. The file name  
is docker-compose.yml.  
2.  
3.  
4.  
5.  
Configure the environment variables in the Docker® compose file. For more information,  
see "Editing the Docker compose file" below.  
Create a LIM directory on the host machine and copy the Docker® compose file to the  
directory.  
Optionally, if you are using SSL, create a certificates directory in the LIM directory and  
place the SSL certificates in the directory.  
Run the Docker® container. For more information, see "Running the container" on  
page 34.  
Editing the Docker compose file  
You must edit the environment variables in the Docker® compose file with settings that are specific  
for your environment.  
Important information about mapped volumes  
This topic primarily describes editing only the environment variables in the Docker® compose file.  
However, the compose file also includes commands for mapping volumes (or folders) from the  
container to folders on the host system. When you map a folder from the container to a folder on the  
host system, then you must have read and write privileges for the folder on the host system and all  
subfolders and files within that folder.  
Mapping volumes for log files  
To access LIM log files in the container, use the following volume configuration when setting up the  
docker-compose.yml file:  
volumes:  
- ~/lim/logs:/app/logs  
This configuration allows direct access to the logs at /app/logs, eliminating the need to extract  
them from the container.  
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Environment variable format  
The environment variables are enclosed in double quotation marks and expressed as follows:  
"<Env_Variable>=<Setting>"  
Unused optional environment variables  
If you do not need to specify an optional variable for your environment, comment out the variable line  
by placing a number sign (#) at the start of the line or delete the line altogether.  
Understanding the Kestrel variables  
The following table describes the ASP.NET Core Kestrel web server environment variables.  
Variable  
Description  
Optional setting that specifies the path to the Kestrel  
certificate on the Docker® host machine when using SSL in  
the container. The path must match the mapped volume.  
ASPNETCORE_Kestrel__  
Certificates__Default__Path  
If the Kestrel certificate requires a password, specifies the  
certificate password to use SSL in the container.  
ASPNETCORE_Kestrel__  
Certificates__Default__  
Password  
Required setting that assigns ports for the HTTP and  
HTTPS protocols. Configure the ports as a semicolon-  
separated list using the following format:  
ASPNETCORE_URLS  
"ASPNETCORE_URLS=https://+:443;http://+:80"  
Understanding the database variable  
The following table describes the LIM database environment variable.  
Variable  
Description  
Optional setting that specifies the connection string for  
ConnectionStrings__LimDb  
connecting to your LIM database. If not specified in the  
Docker® compose file, the container defaults to:  
Data Source=.\\database\\Lim.db.  
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Understanding the signing certificate variables  
The following table describes the signing certificate environment variables.  
Variable  
Description  
Optional setting that specifies a customer-supplied  
signing certificate, preferably a PFX file.  
Signing__CertificatePath  
Important! The signing certificate must contain a  
public/private key pair.  
If a certificate is not supplied, the LIM will create a self-  
signed certificate.  
Optional setting that specifies the password for the  
customer-supplied signing certificate or for the LIM-  
created self-signed certificate.  
Signing__CertificatePassword  
Understanding the JSON Web Token variables  
The following table describes the JSON Web Token (JWT) environment variables.  
Variable  
Description  
Required setting that identifies the recipient for which the  
token is intended. A sample setting is:  
JWT__ValidAudience  
"JWT__ValidAudience=FortifyLimAuthAudience"  
Required setting that identifies the principal that issued  
the token. A sample setting is:  
JWT__ValidIssuer  
JWT__SecurityKey  
"JWT__ValidIssuer=FortifyLimAuthIssuer"  
Required setting that specifies the secret key to be used  
for signing access tokens. A sample setting is:  
"JWT__  
SecurityKey=aS1l6IUxmbf9X6PCVpmkG8vraqlpPFU9"  
Optional setting that specifies the lifespan of the access  
JWT__ExpirationMinutes  
token in minutes. If not included, the setting defaults to 5  
minutes. A sample setting is:  
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Variable  
Description  
"JWT__ExpirationMinutes=10"  
Optional setting that specifies the lifespan of the refresh  
token in minutes. The refresh token is used for obtaining a  
new access token without having to enter a user name  
JWT__  
RefreshTokenExpirationMinutes  
and password. If not included, the setting defaults to 60  
minutes. A sample setting is:  
"JWT__RefreshTokenExpirationMinutes=120"  
Understanding the default administrator variables  
The following table describes the default administrator environment variables.  
Variable  
Description  
Required setting for a new LIM environment, but optional  
when updating an existing LIM. This is the user name that  
will appear as the Login Name in the list of LIM  
Administrators.  
DefaultAdministrator__Login  
This variable creates the default administrator's account  
for a new LIM environment. If the account already exists,  
and you provide credentials, the account will be updated  
with the new credentials.  
DefaultAdministrator__  
FullName  
If DefaultAdministrator__Loginis configured, this  
required setting specifies the display name for the user.  
DefaultAdministrator__  
Password  
If DefaultAdministrator__Loginis configured, this  
required setting specifies the password for the default  
administrator's account.  
Tip: The password should contain at least six  
characters and include at least one of each of the  
following character groups:  
l
Uppercase character (A through Z)  
l
Lowercase character (a through z)  
l
Numerals (0 through 9)  
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Variable  
Description  
DefaultAdministrator__Email  
If DefaultAdministrator__Loginis configured, this  
required setting specifies the email address for the default  
administrator's account.  
Understanding the proxy variables  
The following table describes the proxy environment variables.  
Variable  
Description  
Optional setting for configuring a proxy. Possible values  
are:  
Proxy__Mode  
l
None = 0  
l
AutoDetect = 1  
l
Manual = 2  
The default setting is 0.  
Proxy__Address  
If Proxy__Mode=2, specifies the URL or IP address of your  
proxy server.  
Proxy__Port  
If Proxy__Mode=2, specifies the port number.  
Proxy__UserName  
If Proxy__Mode=2and your proxy server requires  
authentication, specifies the qualifying user name.  
Proxy__Password  
If Proxy__Mode=2and your proxy server requires  
authentication, specifies the qualifying password.  
Understanding the miscellaneous variables  
The following table describes the miscellaneous environment variables.  
Variable  
Description  
Optional setting that specifies whether the LIM can  
accept self-signed (untrusted) certificates when  
communicating with other Fortify products. Options  
AllowNonTrustedServerCertificate  
are trueor false.  
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Variable  
Description  
Optional setting that identifies the hosts that are  
allowed to access the LIM Admin console.  
AllowedHosts  
Understanding the licensing URL variable  
The following table describes the licensing URL environment variable.  
Variable  
Description  
Indicates the URL for the licensing service. The default URL is:  
https://licenseservice.fortify.microfocus.com/  
FortifyLicensingUrl  
Running the container  
After you have edited the environment variables in the Docker® compose file, you can use the file to  
pull the Linux® image from Docker Hub and start the container.  
To pull the image and start the container:  
l
At the terminal prompt on the Linux® Docker® host machine, enter the following commands:  
cd LIM  
docker compose up -d  
Important! If you are using SSL and the LIM cannot access the SSL certificates, then the  
application will stop and you will find the following error in the log file:  
Stopped program because of exception System.IO.FileNotFoundException:  
Could not find file '/app/certificates/cert.pfx'.  
To correct this error, stop the LIM with the docker compose downcommand, copy the  
certificates into the directory specified in the error, and restart the LIM.  
Accessing the container UI  
You can perform administration tasks using the LIM container.  
Tip: You may use the Docker® Host hostname, Docker® Host IP address, or the Linux® container  
IP address and port number to access the container UI. To find the IP address of the container,  
use the Docker® inspect command:  
docker inspect -f='{{range .NetworkSettings.Networks}}{{.IPAddress}}  
{{end}}' lim  
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To access the user interface:  
l
In a browser, navigate to:  
https://<Docker_Hostname>:<Port>/login  
OR  
https://<IP_Address>:<Port>/login  
Note: The previous samples use the httpsprotocol. If SSL certificates are not used, the protocol  
is http.  
You must log in using the LIM administrator user name and password you configured in the Docker®  
compose file. For instructions on using the LIM, see "Using the LIM" on page 37.  
Important! The first time you access the LIM after installation, you must activate or update the  
LIM on the Fortify License Server. Additionally, any time a LIM container is shut down and a new  
one started, you must update the LIM on the Fortify License Server. For more information, see  
"Activating or updating the LIM" on page 37.  
Logging out  
To log out from the LIM:  
l
Click the user icon ( ), and then select LOG OUT.  
Upgrading LIM on Docker  
When upgrading a LIM Docker® container to version 25.2, you must delete the existing LIM container  
before starting a new one. Otherwise, a naming conflict may occur, resulting in the inability to  
authenticate the upgraded container.  
Upgrade a LIM Docker® container according to the process described in the following table.  
Stage  
Description  
1.  
1. Download the LIM Docker® compose file from the SmartUpdate server at the  
following URL:  
https://smartupdate.fortify.microfocus.com/documents/lim/25.2/docker-  
compose.yml  
2. Configure the environment variables in the file. For more information, see "Editing  
the Docker compose file" on page 29.  
2.  
At the terminal prompt on the Linux® host machine, enter the following commands to  
delete the existing container:  
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Stage  
Description  
docker compose down  
docker rm lim  
Important! Do not simply stop the existing container. You must delete the existing  
container before starting the new container.  
3.  
4.  
Use the docker compose upcommand to pull the image and start the container. For  
more information, see "Running the container" on page 34.  
After starting the new container, update the LIM as follows:  
1. Access the container UI and log in using LIM administrator credentials. For more  
information, see "Accessing the container UI" on page 34.  
2. Select ADMIN > SERVER CONFIGURATION > Activation.  
3. Click Update.  
The LIM does not provide confirmation of the update. However, the Server  
Configuration page refreshes.  
Important! Updating the LIM is required if you are upgrading to a new version or  
creating a new container with the same version. Anytime you delete a container and  
create a new one, you must click the Update button.  
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Chapter 5: Using the LIM  
This chapter provides instructions for getting started, such as activating or updating the Fortify  
License and Infrastructure Manager (LIM) installation, configuring the server, adding administrators,  
adding product licenses, and creating and managing license pools.  
It also includes procedures for routine tasks such as viewing product license details, current product  
usage and activity details, and lease histories.  
Information for backing up and restoring the LIM and troubleshooting the LIM is also included.  
Getting started  
To get started, perform the following tasks:  
1.  
2.  
Activate or update the LIM as described in "Activating or updating the LIM" below.  
Add administrators as described in "Working with administrative users" on page 41.  
3. Add a product license to the database as described in "Working with product licenses" on  
page 42.  
4. Create a license pool, add a license to the pool, and add/delete license pool seats as described in  
"Working with license pools" on page 44.  
Activating or updating the LIM  
When you install the LIM and create a new database, you must activate the new installation on the  
Fortify License Server. When you install the LIM and use an existing database, you must update the  
application on the Fortify License Server. You can activate or update the LIM on the Server  
Configuration page.  
Activating a new installation  
To activate a new installation:  
1. Select ADMIN > ACTIVATION.  
2. Click ACTIVATE.  
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Updating the application  
To update the application:  
1. Select ADMIN > ACTIVATION.  
2. Click UPDATE.  
Activating offline  
If this computer does not have Internet access, clear the check box next to Server has internet  
connection. The page will repopulate and display instructions for offline activation. For more  
information, see "Offline activation" below.  
Offline activation  
Use the following procedure to activate your license if you have installed the LIM on a computer that  
is not connected to the Internet.  
You will create a file containing information about the computer and the application, and then  
transfer the file to a portable device (diskette or flash drive) or to a location on your intranet. You will  
then access that file with an Internet-connected computer and run a program that transmits the file to  
an OpenText server, which will download a license file that you can copy and install on the computer  
that is not connected to the Internet.  
Creating the request file  
1. Click ADMIN > ACTIVATION.  
2. Clear the Server has Internet connection check box.  
The screen will repopulate and display instructions for offline activation.  
3. Enter the License Server Activation Token string.  
4. (Optional) You can activate other products in addition to the LIM:  
a. Click Add Product Token.  
b. On the pop-up dialog, enter the product's activation token and a brief description of the  
product.  
c. Click Save.  
d. Repeat Steps 5a - 5c for additional products.  
5. Click Generate Offline Request and save the request file to a portable medium or to a location  
that is accessible by a computer with an Internet connection.  
Note: Do not close the LIM. You will return to this application to complete the process.  
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Sending the request to OpenText  
1. Use a computer with an Internet connection to access the request file.  
2. Open an Internet browser and connect to the following URL:  
https://licenseservice.fortify.microfocus.com/OfflineLicensing.aspx  
3. Select Generated by a Fortify License and Infrastructure Manager.  
4. Click Next.  
5. In the Request File box, enter the full path to and name of the request file you created, or click  
Browse to use a standard file-selection window to identify the file.  
6. Click Process Request File.  
7. Click Retrieve Response File and save the file to a portable medium or to a location that the LIM  
can access.  
Submitting the response file to the LIM  
1. Return to the LIM.  
2. Click Browse (next to the License Response File box).  
3. On the Choose File dialog, select the response file you retrieved from OpenText and click Open.  
4. Click Activate.  
Configuring a proxy server  
To configure a proxy server:  
1. Click ADMIN > PROXY.  
2. Select Use Proxy Server.  
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3. In the Proxy settings type list, select a type as described in the following table.  
Option  
Description  
Direct Connect  
Select this option if you are not using a proxy server. Proxy is  
disabled.  
Explicitly configure Select this option to configure a proxy. Provide the following  
proxy settings  
information:  
a. In the Server box, type the URL or IP address of your proxy  
server, followed (in the Port box) by the port number (for  
example, 8080).  
b. If authentication is required, select an authentication type from  
the Authentication list.  
c. Type the required credentials in the User Name and Password  
boxes.  
4. Click OK.  
Configuring email notifications  
You can receive email notices for a variety of events, such as notification that a license pool has been  
exhausted.  
To review and configure the Simple Mail Transfer Protocol (SMTP) server information for email  
notification:  
1. Click ADMIN > EMAIL.  
2. Select Use SMTP.  
3. In the SMTP Server Address box, enter the IP address of your email server.  
4. In the SMTP Port box, enter the port number of your email server.  
5. In the SMTP Authentication Type list, select either Basic, None, or Windows.  
6.  
7.  
In the SMTP Server User ID box, enter your email address.  
In the SMTP Server Password box, enter your email address password.  
8. If the SMTP server requires a secure link, select Server Requires SSL.  
9. Enter an Email Address to be used as From. This email address will appear as the originator of  
the message in the "From" field.  
10. Click OK.  
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Working with administrative users  
The LIM administrators are authorized to add product licenses, create and maintain license pools, and  
manage license-related activities. You can manage administrative users on the USERS page.  
Adding an administrator  
To add an administrative user:  
1. Click ADMIN > USERS.  
2.  
Click + NEW USER.  
The CREATE NEW USER dialog box opens.  
3. In the Full Name box, type a user name.  
Note: This is the name that will appear in the Full Name column of the USERS view.  
4. In the Login Name box, type a login name.  
Note: This is the name the user will enter on the LIM login page.  
5. In the Email Address box, type an email address where the user will receive emails.  
6. In the Password and Confirm Password boxes, type a password for the account.  
7. To enable the LIM to send email notification of certain events to the administrator, select  
Receives Email.  
Editing an administrator's account  
To edit an administrator's account, including the user's password:  
1. Click ADMIN > USERS.  
2. Select the checkbox for the user to edit, and then click EDIT.  
The EDIT USER dialog box opens.  
3. Make changes as needed, and then click OK.  
Removing an administrator  
To remove a user:  
1. Click ADMIN > USERS.  
2. Select the checkbox for the user to be deleted, and then click DELETE.  
A DELETE USERS confirmation message appears.  
3. Click OK to confirm the deletion.  
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Working with product licenses  
You can view all OpenText product licenses currently associated with the LIM on the Product  
Licenses page. On this page, you can view product license details, add or delete a product license,  
create a license pool, and renew a license.  
Server-type licenses  
Server-type licenses are used to activate certain products, such as components that are used in  
OpenText ScanCentral DAST environments. You cannot use a server-type license to activate sensors,  
and you cannot add server-type licenses to license pools.  
Adding a license  
To add a license to the LIM database:  
1.  
On the PRODUCT LICENSES page, click + LICENSE.  
The ADD PRODUCT LICENSE dialog box opens.  
2. In the Activation Token box, type or paste the Activation Token associated with the product  
license sent to you by OpenText.  
Note: The token is a 36-character string formatted as in the following example:  
0xx1111e-a5a6-1234-a123-490abcdef801  
3. Optionally, in the Description box, enter a description of the license.  
4. Click OK.  
Creating a license pool  
To create a license pool:  
1. Click + LICENSE POOL.  
The License Pool Configuration wizard opens to the LICENSE POOL DETAILS page.  
2. Configure the license pool details as follows:  
a. Enter the Pool Name.  
b. Enter a Pool Description.  
c. Enter and confirm the Pool Password.  
There are no restrictions on the password.  
d. Optionally, to allow detached leases:  
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i. Select Allow Detached Lease.  
ii. In the Detached Lease Duration Limit box, enter the number in days a lease can be  
detached.  
iii. In the Detached Lease Limit box, enter the number of detached seats allowed for the  
licenses in the pool.  
3. Click NEXT.  
The Product License Select page opens.  
4. Configure the product licenses as follows:  
a.  
In the PRODUCT LICENSES list, select one or more product licenses to add to the pool.  
Tip: To add licenses for all products, select the Product check box in the list heading.  
b.  
In the SELECTED PRODUCT LICENSES list, select from the Assigned Seats drop-down list  
the number of seats for each product to assign to the pool.  
5. Click SAVE.  
Renewing a license  
If you renew the concurrent license for your product, you must renew the license in the LIM to update  
the license information in the LIM database.  
To renew a license:  
l
On the PRODUCT LICENSES page, click LICENSE RENEW to initiate communication with the  
OpenText global license server.  
The latest information regarding each license in your system is downloaded.  
Deleting a license  
A concurrent license can be associated with only one LIM at a time. To use a concurrent license with a  
different LIM, you must first delete it from the original LIM database. Otherwise, the license will  
remain attached to the original LIM and cannot be used in another LIM.  
To delete a license from the LIM database:  
1.  
On the PRODUCT LICENSES page, select the checkbox for the license that you want to delete.  
2. Click DELETE.  
A confirmation message appears.  
3. Click OK.  
The license is removed from the LIM database. You can now add the license to a different LIM.  
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Working with license pools  
The License Pools page lists all license pools currently defined within the LIM. On this page, you can  
view the license pool details and add, edit, and delete a license pool.  
Note: Deleting a pool does not delete the licenses or the seats assigned to that pool. Those  
licenses/seats simply become unassigned.  
Creating a license pool  
To create a license pool:  
1. Click + LICENSE POOL.  
The License Pool Configuration wizard opens to the LICENSE POOL DETAILS page.  
2. Configure the license pool details as follows:  
a. Enter the Pool Name.  
b. Enter a Pool Description.  
c. Enter and confirm the Pool Password.  
There are no restrictions on the password.  
d. Optionally, to allow detached leases:  
i. Select Allow Detached Lease.  
ii. In the Detached Lease Duration Limit box, enter the number in days a lease can be  
detached.  
iii. In the Detached Lease Limit box, enter the number of detached seats allowed for the  
licenses in the pool.  
3. Click NEXT.  
The Product License Select page opens.  
4. Configure the product licenses as follows:  
a.  
In the PRODUCT LICENSES list, select one or more product licenses to add to the pool.  
Tip: To add licenses for all products, select the Product check box in the list heading.  
b.  
In the SELECTED PRODUCT LICENSES list, select from the Assigned Seats drop-down list  
the number of seats for each product to assign to the pool.  
5. Click SAVE.  
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Adding a license to a pool  
To add a license to a pool:  
1. On the LICENSE POOLS page, select the checkbox for the pool to which you want to add a  
license, and then click EDIT.  
The License Pool Configuration wizard opens to the LICENSE POOL DETAILS page.  
2. Click NEXT.  
The Product License Select page opens.  
3. Configure the product licenses as follows:  
a.  
In the PRODUCT LICENSES list, select one or more product licenses to add to the pool.  
Tip: To add licenses for all products, select the Product check box in the list heading.  
b.  
In the SELECTED PRODUCT LICENSES list, select from the Assigned Seats drop-down list  
the number of seats for each product to assign to the pool.  
4. Click SAVE.  
Editing a license pool  
To edit a pool:  
1. On the LICENSE POOLS page, select the checkbox for the pool you want to edit, and then click  
EDIT.  
The License Pool Configuration wizard opens to the LICENSE POOL DETAILS page.  
2. Proceed with Steps 2 through 5 of "Creating a license pool" on the previous page.  
Deleting a license pool  
To delete a license pool:  
1. On the LICENSE POOLS page, select the checkbox for the pool you want to delete.  
2. Click DELETE.  
A confirmation message appears.  
3. Click OK.  
Viewing current product usage  
You can view the product seats currently in use on the Current Product Usage page.  
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Accessing the Current Product Usage page  
To access the page:  
l
Click ACTIVITY > CURRENT PRODUCT USAGE.  
Understanding the current product usage information  
The following table describes the information shown on this page for each product.  
Field  
Description  
Product  
The product license, which may be any of the following:  
l
Fortify ScanCentral DAST (a server-type license)  
l
Fortify WebInspect  
l
Fortify Scanning Machine (which licenses Fortify WebInspect and Fortify  
Static Code Analyzer)  
l
Fortify SCA (Static Code Analyzer)  
License Count  
License Seats  
Leased Seats  
The number of licenses associated with the product  
The total number of seats available  
The number of seats in use  
Refreshing the page  
To assure that you are viewing the most recent information available:  
l
Click REFRESH.  
Viewing current activity  
You can view the current activity involving licenses on the Current Activity Detail page. On this page,  
you can release a set, revoke a seat, and release all seats.  
Accessing the Current Activity Detail page  
To access the page:  
l
Select ACTIVITY > CURRENT ACTIVITY DETAIL.  
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Understanding the current activity detail information  
The following table describes the information shown on the Current Activity Detail page about each  
instance of a product that is currently in use.  
Field  
Description  
User Name  
Machine Name  
Product  
The Microsoft Windows® account using the product.  
The name of the user’s workstation machine.  
The product license, which may be any of the following:  
l
Fortify ScanCentral DAST (a server-type license)  
l
Fortify WebInspect  
l
Fortify Scanning Machine (which licenses Fortify WebInspect and Fortify  
Static Code Analyzer)  
l
Fortify SCA (Static Code Analyzer)  
Pool  
The license pool containing the seat allocation for the user.  
The date and time when the current instance of the product was started.  
The number of products sharing a single lease.  
Active Since  
Process Count  
Connection Mode The current status of the machine in relation to the LIM. Possible statuses are  
Detached, Connected, or Check for approval.  
Detached  
Expiration Date  
If detached, the date by which the machine is scheduled to be reconnected to  
the LIM.  
Releasing a seat  
This action applies to connected concurrent licenses. It is used to disconnect a connected LIM client  
that has a seat lease refreshed through a regular five-minute heartbeat. Release can be performed by  
the LIM administrator. Once released, the seat becomes available to be leased by another client. The  
next time it polls the LIM, the client that held the seat receives a notification that it no longer has a  
license and the application stops working.  
To release a seat and return it to a license pool:  
1. Select the checkbox for the instance to release.  
2. Click RELEASE.  
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Revoking a seat  
This action applies to detached leases. Revocation also frees up seats, but because clients with  
detached seat leases do not poll the LIM, the client cannot be stopped. To revoke a lease, Customer  
Support must be involved. The inclusion of support is a control measure designed to discourage  
concurrent license theft.  
To revoke a seat:  
1. Select the checkbox for the lease to revoke.  
2. Click REVOKE.  
The RELEASING A DETACHED LEASE dialog box opens.  
3. Continue as follows:  
a. In the Reason box, type the reason for revocation.  
b. In the Email box, type the email address that will receive an approval notice when the  
revocation is complete.  
c. Click OK.  
The Connection Mode is changed to Check for approval.  
4. Contact Customer Support and identify the lease that needs to be revoked.  
5. Support logs into the license portal and processes the revoke request.  
Releasing all seats  
To release all seats:  
l
Click RELEASE ALL EXPIRED LICENSES.  
Viewing lease history  
A lease is defined as the period of time during which a product licensed through the LIM is active. You  
can view lease history on the Lease History page.  
Accessing the Lease History page  
To access the page:  
l
Select ACTIVITY > LEASE HISTORY.  
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Understanding the lease history information  
The following table describes the information shown on the Lease History page for each lease.  
Field  
Description  
Acquired Date  
License GUID  
User Name  
Machine Name  
Product  
The date and time when the product was activated.  
The license used to activate this instance of the Fortify software product.  
The identifier used for authenticating to system services.  
The name of the computer as it appears on a network.  
The product license, which may be any of the following:  
l
Fortify ScanCentral DAST (a server-type license)  
l
Fortify WebInspect  
l
Fortify Scanning Machine (which licenses Fortify WebInspect and Fortify  
Static Code Analyzer)  
l
Fortify SCA (Static Code Analyzer)  
Pool  
The named collection of seats, associated with one or more licenses, to which  
this application instance is assigned.  
Lease Length  
The amount of time during which the product is or was in use, formatted as  
DD.HH:MM:SS, where  
l
DD = days  
l
HH = hours  
l
MM = minutes  
l
SS = seconds  
Release Status  
The condition under which the product became inactive. Possible values are:  
l
Released: A product using a connected concurrent license shut down  
normally. The seat was returned to the pool; the client is no longer licensed.  
l
Revoked: A LIM administrator initiated a revoke on the lease, Customer  
Support processed the revoke, and the LIM connected and received the  
approved revocation. The seat was made available in the pool. The client  
still has a functioning license because it does not connect to the LIM on a  
regular basis.  
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Field  
Description  
l
Expired: A detached lease reached the end of the user-defined lease period  
and expired. The seat was returned to the pool. The client is no longer  
licensed.  
Refreshing the page  
To assure that you are viewing the most recent information available:  
l
Click REFRESH.  
Backing up and restoring the LIM  
Read all of the tasks in this topic before backing up and restoring your LIM.  
Task 1: Copy the LIM database  
Make a back-up copy of the LIM database. The database files are in the root directory at:  
x:\Program Data\Fortify\Fortify License and Infrastructure Manager\*.*  
Task 2: Restore the LIM onto another server  
1. Deactivate the existing LIM installation.  
a. Click ADMIN > SERVER CONFIGURATION.  
b. On the Activation tab, copy the LIM activation token. You will use this token on the new LIM  
server.  
c. Click Release. This releases the LIM token and all of the associated product tokens.  
2. Install the LIM on the new server, but do not initialize the application.  
3. Restore the LIM database to the new server.  
4.  
Run the initialization. The file name is LimInitialize.exe.  
Task 3: Activate the restored application  
1. Log in to the admin console.  
2. Click ADMIN > ACTIVATION.  
3. Enter the LIM activation token that you copied from the previous server, and then click  
ACTIVATE.  
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4. Was activation successful?  
l
If yes, go to Task 4.  
l
If no, contact Customer Support for assistance.  
Task 4: Refresh product licenses  
1. Click LICENSES > PRODUCT LICENSES.  
2. Select the checkbox for the license you wish to refresh, and then click LICENSE RENEW  
Task 5: Verify license pools and tokens  
1. View product tokens and execute a license renew.  
2. View license pools and token associations.  
Task 6: Configure clients to use new server  
For security purposes, client applications configured to use a LIM do not accept responses that  
redirect the lease request to a new LIM. This action prevents compromise of an organization’s  
legitimately purchased license.  
When a LIM has failed, you can use one of the following options to ensure that the products can use  
the replacement LIM:  
l
Option 1: Name the rebuilt LIM exactly the same as its predecessor. This tactic ensures minimal  
reconfiguration of client products, some of which may be virtualized and used only rarely.  
l
Option 2: Rebuild the LIM with a new name. Then update each installed product configured for  
concurrent license use to direct requests to the new LIM URL at runtime (for example, change the  
locally installed license server URL from the old LIM URL to the new LIM URL).  
Alternative back-up strategy  
1. Run the LIM on a virtual machine.  
2. Back up the virtual machine.  
3. Restore the virtual machine on new hardware if the virtual server fails.  
The LIM supports virtualized Microsoft Windows Server® environments.  
LIM troubleshooting  
This section addresses some of the problems or malfunctions that may occur when using the LIM.  
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Symptom or Error  
Message  
Possible Cause  
Possible Solution  
A required component is Provide the missing components and  
The LIM installer indicates  
that a required component is not installed or is not  
restart the installation.  
not installed and terminates. configured.  
Consult your Microsoft Windows  
Server® documentation for assistance  
with the following:  
l
Adding IIS  
l
Enabling ASP.Net on a web site  
l
Enabling/restoring the network  
services account  
See the "Preparing to install the LIM"  
on page 20 for a list of required  
modules.  
You receive an HTTP  
response status code 405  
Method Not Allowed when  
attempting to release a seat  
lease.  
WebDAV Publishing is  
enabled.  
Disable WebDAV Publishing in IIS.  
Consult your Windows server  
documentation for assistance with  
disabling (or removing) WebDAV  
Publishing.  
You receive HTTP Error  
500.30 - ASP.NET Core  
app failed to start after  
stopping and restarting the  
LIM website in IIS on the  
Windows server.  
The Load User Profile  
In IIS Manager, ensure that the  
setting for LimPool might Application Pools > LimPool >  
be configured incorrectly. Advanced Settings > Process Model  
> LoadUserProfile setting is set to  
True.  
The LIM cannot activate its  
license.  
The LIM cannot to  
connect to the OpenText  
license service.  
Do the following:  
1. Check your proxy settings. You  
may need to enter network  
credentials for the web service to  
use when connecting to OpenText  
for license activation and recurring  
license checks.  
2. After updating proxy settings,  
retry license activation.  
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Symptom or Error  
Message  
Possible Cause  
Possible Solution  
3. Use the command line to verify  
that the activation URL resolves to  
an IP address.  
4. Use a browser on the LIM server  
to visit a public web site such as  
Google or Yahoo.  
For machines without Internet access,  
see "Offline activation" on page 38.  
Error message during  
activation indicates that all  
instances are in use.  
LIM tokens are issued  
with a maximum active  
instance count of 1. This  
means a single license  
token GUID cannot be  
used to activate multiple  
LIMs. If the token has  
been used to activate a  
previous LIM, the token  
can be deactivated and  
exchanged, or the active  
instance can be  
Do one of the following:  
l
If the LIM has been reinstalled,  
contact Customer Support and ask  
to have the previous instance  
deactivated for that specific  
activation token.  
l
If the LIM was not reinstalled,  
contact Customer Support and  
inquire about other installations of  
the LIM for that specific activation  
token. Discuss deactivation and  
exchange options with the Support  
representative.  
deactivated allowing  
reuse of the existing  
token.  
Error message indicates that You may have mistyped  
Re-enter or paste the LIM token from  
the original OpenText email and  
resubmit. Make sure there are no  
trailing spaces.  
token is not valid product.  
the activation token  
string.  
The activation token is a  
unique string of  
characters and is unique  
for a specific product.  
Use the command line interface to  
resolve the IP address of the license  
service URL and verify that the  
address is correct.  
Contact Customer Support and verify  
that the license token exists in the  
license database and is intended for  
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Symptom or Error  
Message  
Possible Cause  
Possible Solution  
the product being activated. Also  
verify that the token is configured to  
be a concurrent license.  
The LIM cannot activate a  
concurrently licensed  
product.  
There are several  
possible reasons:  
Do the following to investigate:  
1. Verify that the computer hosting  
the LIM is connected to the  
Internet.  
l
The LIM manager is  
unable to connect to  
the Internet to  
complete the  
2. If the network configuration has  
changed, bring your computer into  
compliance.  
activation action.  
l
The license token  
3. If using a proxy that requires a  
password, make sure you provide  
the correct password.  
entered is incorrect.  
l
The license token was  
incorrectly created and  
did not have the  
concurrent flag  
enabled.  
4. Re-enter the token included in the  
original OpenText e-mail and  
resubmit. Make sure there are no  
trailing spaces.  
l
The license token was  
5. Contact Customer Support and  
verify that the license token exists  
in the license database and is  
intended for the product being  
activated. Also verify that the  
token is configured to be a  
concurrent license.  
already activated and  
associated with  
another LIM.  
The LIM does not release  
The LIM Windows service Do the following to verify that the  
expired leases automatically. is unable to communicate Windows service is running:  
with the LIM web  
1. Launch the LIM and click LIM in  
services.  
the menu bar.  
You should see the following  
message:  
The Fortify License and  
Infrastructure Manager Agent  
Service is running.  
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Symptom or Error  
Message  
Possible Cause  
Possible Solution  
2. If the Windows service is not  
running, use Windows Control  
Panel > Administrative tools >  
Services to locate the LIM service  
and attempt to start the service.  
Windows service may not be able  
to connect to LIMservice. Check  
the service log for entries stating  
that the Windows service could  
not connect.  
The LIM does not refresh  
licenses automatically.  
There are several  
possible reasons:  
Do the following to  
investigate:  
l
The LIM is unable to  
connect to the Internet  
to complete the  
1. Attempt a manual refresh of the  
licenses.  
2. Verify proxy settings.  
activation action.  
3. Use a browser on the Windows  
server running LIM to contact a  
site on the Internet.  
l
The license token is no  
longer active or  
available in the  
4. See also "The LIM does not refresh  
licenses manually." below  
OpenText database.  
l
The Windows service is  
If unsuccessful, contact Customer  
Support and verify that the license  
token exists in the license database  
and is intended for the product being  
activated. Also verify that the token is  
configured to be a concurrent license.  
not executing  
automated tasks.  
The LIM does not refresh  
licenses manually.  
The LIM may be unable to The following test requires physical or  
connect to the Internet to remote access to the Windows server  
complete the activation  
action, or the license  
token has been  
deactivated on the  
OpenText license server.  
running the LIM. The LIM uses a web  
console. A machine that can access the  
LIM may also be able to access the  
license service, even if the LIM cannot.  
1. Verify that the computer hosting  
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Symptom or Error  
Message  
Possible Cause  
Possible Solution  
the LIM is connected to the  
Internet: open a browser and visit  
a site such as  
https://www.opentext.com/  
products/fortify-  
webinspect.  
2. If the network configuration has  
changed, bring your computer into  
compliance.  
3. If using a proxy that requires a  
password, make sure you provide  
the correct password.  
If unsuccessful, contact Customer  
Support and verify that the license  
token exists in the license database  
and is intended for the product being  
activated. Also verify that the token is  
configured to be a concurrent license.  
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Send documentation feedback  
If you have comments about this document, you can contact the documentation team by email.  
Note: If you are experiencing a technical issue with our product, do not email the documentation  
team. Instead, contact Customer Support at https://www.microfocus.com/support so they can  
assist you.  
If an email client is configured on this computer, click the link above to contact the documentation  
team and an email window opens with the following information in the subject line:  
Feedback on Installation and Usage Guide (Fortify License and Infrastructure Manager 25.2.0)  
Just add your feedback to the email and click send.  
If no email client is available, copy the information above to a new message in a web mail client, and  
send your feedback to fortifydocteam@opentext.com.  
We appreciate your feedback!  
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